Clinical Operations Manager, RN

2 weeks ago


Mt Vernon, Illinois, United States Gentiva Hospice Full time

About Gentiva Hospice:
Gentiva Hospice is part of the Gentiva family, a leading organization in hospice, palliative, home health, and personal home care services. We are dedicated to providing physical, spiritual, and emotional support to patients and their families, ensuring they can cherish every moment together. Our commitment to enhancing the experience for caregivers and clinicians translates into superior care for all, facilitated by ongoing professional development, reduced nurse-to-patient ratios, and a comprehensive benefits package for eligible staff. Here, you will collaborate with talented colleagues who make a meaningful impact in the lives of others every day.

Position Overview:
We are seeking a Full-Time Patient Care Manager, RN to oversee operations at our hospice site. You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager, and will be accountable for the daily management of clinical operations and ensuring the delivery of high-quality care to patients.

  • Assume leadership of the site in the absence of senior management.
  • Oversee clinical, administrative, and recordkeeping functions.
  • Respond to inquiries and referrals in a compassionate and professional manner.
  • Participate in the on-call nursing schedule and provide direct bedside nursing care in patients' homes.

Qualifications:
Education and Experience:

  • Registered Nurse with at least an Associate's Degree in Nursing from an accredited institution.
  • Bachelor's Degree in Nursing is preferred.
  • A minimum of three years of direct patient care experience in a clinical environment is required.
  • At least one year of management or supervisory experience is necessary.
  • Two or more years of experience in hospice or home care is essential.
  • Must hold a current nursing license in the state of employment.

Licenses and Certifications:

  • Current nursing license in the state of employment.
  • CPR Certification.
  • Valid driver's license and current automobile insurance.

Personal Attributes:

  • Demonstrates sensitivity to the needs of terminally ill patients and their families.
  • Exhibits flexibility in performing various tasks without loss of efficiency.
  • Communicates effectively with individuals from diverse socioeconomic backgrounds.
  • Displays strong patient advocacy and professionalism in the workplace.

Specialized Knowledge and Skills:

  • Understanding of hospice care principles and the roles of various disciplines in providing services.
  • Excellent patient assessment and communication skills.
  • Thorough knowledge of managed care principles and regulatory guidelines.

Benefits:

  • Comprehensive benefits package including health insurance, 401k plan, and tuition reimbursement.
  • Opportunity to participate in a fleet program.
  • Competitive salary structure.
  • Mileage reimbursement.
  • Professional growth and development opportunities.

Legal Information:

  • This position is safety-sensitive.
  • Employees must meet minimum requirements to qualify for benefits.
  • We are proud to be an equal opportunity employer.
  • We maintain a drug-free workplace.

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