Medical Records Specialist
3 weeks ago
Become a part of our caring community and help us put health first.
The Medical Records Clerk assembles and maintains patients' health information in medical records and charts. This role performs basic administrative tasks, including data entry, communication with physicians and staff, and ensuring all forms are properly identified, completed, and signed.
Key Responsibilities:
- Answers telephone calls regarding medical record questions in a friendly and knowledgeable manner.
- Processes and obtains accurate requested information, ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines.
- Updates computer system, keeping records accurate, to reflect any changes when releasing patient information.
- Obtains records from specialist offices.
- Files all medical reports, including lab results, correspondence, and newborn records, in proper order following office guidelines.
- Files charts gathered from doctor's offices, pods, and counters.
- Responsible for scanning and attaching to the appropriate binder per EMR protocols.
Requirements:
- Minimum 1-year experience working in medical records.
- Experience with Electronic Medical Records, specifically ECW (eClinicalWorks).
- Excellent customer service skills.
- Computer skills, scanning, and experience requesting medical records from hospitals or specialist offices.
- Must be well organized, able to multi-task, and detail-oriented.
Preferred Qualifications:
- Bilingual English/Spanish.
About CenterWell:
CenterWell provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. As part of Humana's Primary Care Organization, CenterWell's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost.
About Humana:
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.
Equal Opportunity Employer:
CenterWell is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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