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Optical Sales Associate

4 weeks ago

WI United States Shoptikal, LLC Full time
Job Title: Optical Sales Associate

Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Ashwaubenon, WI.

Job Summary:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Key Responsibilities:
  • Provide excellent customer and patient service according to company and Optical Center standards
  • Analyze patient eyewear needs
  • Recommend specific lenses, lens coatings and frames to satisfy patient needs
  • Assist patients in selecting frames according to style and color
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove and care for their contact lenses
  • Assist Optometrist with case histories and screenings
Requirements:
  • High School Graduate or equivalent
  • Maintain license as required by state
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
Working Conditions:
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Able to operate a cash register, various optical equipment and tools
What We Offer:
  • Competitive Wages & Incentives
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program