Global Aftersales Programs Manager

2 weeks ago

Renton, Washington, United States PACCAR Full time
About the Role

We are seeking an experienced and highly motivated Manager of Aftersales Systems and Programs to join our team at PACCAR. As the Manager, you will be responsible for managing the Global Aftersales IT Roadmap and ensuring organizational alignment. You will collaborate with business teams across PACCAR Inc. to develop and implement effective IT strategies that support our aftersales operations.

Key Responsibilities
  • Manage the Global Aftersales IT Roadmap and ensure organizational alignment with company objectives.
  • Collaborate with business teams across PACCAR Inc. to develop and implement effective IT strategies that support aftersales operations.
  • Build and maintain strong relationships with dealers and fleets to understand their IT needs and align them with the company's IT initiatives.
  • Benchmark industry solutions and best practices to identify opportunities for improvement and innovation within the aftersales IT function.
  • Lead the definition of new programs for aftersales, considering business requirements, technology trends, and customer needs.
  • Oversee the IT responsibility for programs in flight for aftersales, ensuring successful implementation and adherence to project timelines and budgets.
  • Collaborate with cross-functional teams, including IT architects, developers, business analysts, and project managers, to deliver high-quality IT solutions.
  • Stay informed about emerging technologies and industry trends related to aftersales IT, and provide recommendations for continuous improvement and optimization.
Requirements
  • 5 or more years of experience in IT leadership roles, preferably in the automotive or manufacturing industry.
  • Strong knowledge of aftersales operations, including dealer and fleet management systems is highly preferred.
  • Proven track record of successfully managing technology projects and programs, from initiation to implementation.
  • Strong agile software development experience, including hands-on leadership on agile development teams.
  • Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
  • Strong analytical and problem-solving abilities, with a strategic mindset.
  • Demonstrated ability to build and maintain strong relationships with internal and external partners.
  • Knowledge of industry best practices and emerging technologies related to aftersales IT.
  • Ability to adapt to changing business needs and work in a fast-paced environment.
What We Offer

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. We believe diversity in the workplace increases innovation, results in better decisions, and increases employee engagement. PACCAR's IT Division promotes Diversity and Inclusion through mentorship, events, celebrations, and affinity groups. The IT Division has an active Diversity Council and supports initiatives and activities for all.

PACCAR supports women through the PACCAR Women's Association (PWA), Women in Trucking, and Women in Technology International (WITI). Educational awareness programs such as Unconscious Bias, Male Allyship, and Inclusive Leadership are just a few of many trainings offered.

PACCAR is a supporter of PRIDE and celebrates many different multi-cultural events.

Compensation and Benefits

The salary range for the Manager - Global Aftersales Programs is $110,600 - $173,000 annually. Additionally, this role is eligible for a full range of benefit options, including 401k with up to a 5% company match, fully funded pension plan, comprehensive paid time off, tuition reimbursement, medical, dental, and vision plans, flexible spending accounts, and more.

  • Global Aftersales Programs Manager

    4 weeks ago

    Renton, Washington, United States PACCAR Full time

    About PACCARPACCAR, Inc. is a Fortune 500 company with a rich history dating back to 1905. As a global leader in the commercial vehicle, financial, and customer service fields, we strive to deliver innovative solutions that meet the evolving needs of our customers.Our Information Technology Division (ITD) plays a critical role in driving our business forward...

  • Technical Application Manager

    4 weeks ago

    Renton, Washington, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Technical Application Manager to join our team at Insight Global. As a key member of our organization, you will be responsible for managing the systems used by various departments, ensuring their performance, availability, security, and operational reliability.Key ResponsibilitiesManage and maintain complex systems,...

  • Technical Application Manager

    3 weeks ago

    Renton, Washington, United States Insight Global Full time

    Job Title: Technical Application ManagerWe are seeking a highly skilled Technical Application Manager to join our team at Insight Global. As a Technical Application Manager, you will be responsible for managing the systems used by various departments within our company, ensuring their performance, availability, security, and operational reliability.Key...

  • Vice President, International Air Freight Manager

    3 weeks ago

    Renton, Washington, United States Radiant Global Logistics Full time

    Job Title: Vice President, International Air FreightJob Summary:Radiant Global Logistics is seeking an experienced Vice President, International Air Freight to lead our air freight forwarding operations. The successful candidate will have a strong background in international air freight forwarding, including pricing and the entire process of moving...

  • Technical Application Manager

    2 weeks ago

    Renton, Washington, United States Insight Global Full time

    Job Title: Technical Application ManagerWe are seeking a highly skilled Technical Application Manager to join our team at Insight Global. As a Technical Application Manager, you will be responsible for managing the systems used by various departments within our company, ensuring their performance, availability, security, and operational reliability.Key...

  • Technical Application Manager

    2 weeks ago

    Renton, Washington, United States Insight Global Full time

    Job DescriptionAs a Technical Application Manager at Insight Global, you will play a crucial role in ensuring the smooth operation of our company's systems and applications. Your primary responsibility will be to manage the technical aspects of our applications, including design, development, installation, configuration, administration, and maintenance.You...

  • Vice President of International Air Freight Operations

    4 weeks ago

    Renton, Washington, United States Radiant Global Logistics Full time

    Job Title: Vice President, International Air FreightJob Summary:Radiant Global Logistics is seeking an experienced Vice President, International Air Freight to lead our international air freight operations. The successful candidate will have a strong background in international air freight forwarding, including pricing and the entire process of moving...

  • Vice President of International Air Freight Operations

    4 weeks ago

    Renton, Washington, United States Radiant Global Logistics Full time

    Job Title: Vice President of International Air Freight OperationsJob Summary:We are seeking an experienced Vice President of International Air Freight Operations to join our team at Radiant Global Logistics. The successful candidate will be responsible for overseeing international air freight operations, including pricing, services, and vendor management.Key...

  • Quality Assurance Specialist

    1 month ago

    Renton, Washington, United States Insight Global Full time

    Job DescriptionJob Summary: Insight Global is seeking a highly skilled Quality Assurance Analyst to support the testing efforts for the Workforce Solutions Project. As a Quality Assurance Analyst, you will be responsible for writing, executing, and maintaining test cases to validate the functionality and performance of software.Key Responsibilities:Develop...

  • Senior Technical Program Manager

    2 weeks ago

    Renton, Washington, United States Amazon Web Services, Inc. - A97 Full time

    About the RoleWe are seeking a highly skilled Senior Technical Program Manager to join our team at Amazon Web Services, Inc. - A97. As a Senior Technical Program Manager, you will be responsible for leading cross-functional teams to deliver complex technical projects on time, to scope, and with high quality.Key ResponsibilitiesLead technical program...

  • Commercial Underwriter

    4 weeks ago

    Renton, Washington, United States Global Credit Union Full time

    {"title": "Senior Commercial Underwriter", "subtitle": "Join Global Credit Union's Commercial Lending Team", "content": "As a Senior Commercial Underwriter at Global Credit Union, you will play a critical role in evaluating commercial loan requests and providing comprehensive written evaluations. Your expertise will help us make informed decisions about...

  • Health Services Program Manager

    2 weeks ago

    Renton, Washington, United States Redwood Family Care Network Full time

    Job Title: Health Services Program ManagerRedwood Family Care Network is seeking a highly skilled Health Services Program Manager to join our team. As a critical member of our interdisciplinary team, you will be responsible for monitoring the overall medical coordination of individuals with intellectual and developmental disabilities.Key...

  • Marketing Program Manager of Sales Education

    2 weeks ago

    Renton, Washington, United States Cambia Health Solutions Full time

    Job Title: Marketing Program Manager of Sales EducationCambia Health Solutions is seeking a highly skilled Marketing Program Manager of Sales Education to join our team. As a key member of our Employer and Producer Marketing team, you will be responsible for spearheading the planning and execution of sales education and training programs that equip our sales...

  • Employee Relations Specialist

    3 weeks ago

    Renton, Washington, United States Insight Global Full time

    Job Title: Employee Relations ConsultantInsight Global is seeking a skilled Employee Relations Consultant to join our team in the Pacific Northwest. As a trusted advisor to leaders, you will provide guidance on complex investigations and recommend corrective actions to ensure a positive and inclusive work environment.Key Responsibilities:Act as a trusted...

  • International Air Freight Vice President

    3 weeks ago

    Renton, Washington, United States Radiant Global Logistics Inc Full time

    Job Title: International Air Freight Vice PresidentWe are seeking an experienced International Air Freight Vice President to join our team at Radiant Global Logistics Inc. The successful candidate will be responsible for overseeing international air pricing and services, conducting market research, maintaining pricing data, and developing new services to...

  • Vice President of International Air Freight Operations

    3 weeks ago

    Renton, Washington, United States Radiant Global Logistics Inc Full time

    Job Title: Vice President, International Air FreightRadiant Global Logistics Inc is seeking an experienced Vice President, International Air Freight to join our team. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our international air freight strategy, ensuring the highest level of...

  • International Air Freight Vice President

    4 weeks ago

    Renton, Washington, United States Radiant Global Logistics Inc Full time

    Job SummaryWe are seeking an experienced International Air Freight Vice President to join our team at Radiant Global Logistics Inc. The successful candidate will be responsible for overseeing international air pricing and services, conducting market research, and developing new services to maintain the company's competitive edge.Key ResponsibilitiesMonitor...

  • Senior Accountant

    2 weeks ago

    Renton, Washington, United States Radiant Global Logistics Full time

    Job Title: Senior AccountantRadiant Global Logistics is seeking a highly skilled Senior Accountant to join our team. As a Senior Accountant, you will be responsible for reviewing, balancing, and posting corporate financial data into the general ledger accounts to ensure accurate balances are reflected in the financial statements.Key Responsibilities:Review...

  • Vice President, International Air Freight Operations

    1 month ago

    Renton, Washington, United States Radiant Global Logistics Inc Full time

    Job SummaryWe are seeking an experienced and skilled Vice President, International Air Freight to join our team at Radiant Global Logistics Inc. This is a key leadership role that requires a strong background in international air freight forwarding, pricing, and logistics management.Key ResponsibilitiesOversee international air freight pricing and services,...

  • Facilities Operations Manager

    2 weeks ago

    Renton, Washington, United States PACCAR Full time

    Job Title: Facilities ManagerJob Summary:The Facilities Manager will be responsible for overseeing the division office facilities functions, including ongoing repair and maintenance requirements, capital improvement projects, and office services. This role will involve involvement in environmental programs across the entire division, acting as a liaison...