Team Operations Leader

2 months ago


Hialeah, Florida, United States Chick-fil-A - Hialeah In-Line Full time
Position Overview

At Chick-fil-A Hialeah In-Line, the Shift Operations Coordinator plays a vital role in overseeing daily business activities. This position involves leading the team during either an opening shift (5am-3pm) or a closing shift (1:30pm-11:30pm). The exact times may vary.

We believe that effective leadership is rooted in serving others. If you resonate with the idea of achieving goals through teamwork, setting daily objectives, mentoring team members, and positively influencing those around you, this role may be a great fit.

Key Responsibilities
  • Embody Core Values: Align with our foundational principles.
  • Mentorship: Act as a mentor, guiding the team towards behaviors that reflect our mission and values.
  • Team Development: Foster an environment where team members can grow and improve.
  • Operational Excellence: Ensure tasks are completed with high standards.

Daily responsibilities include managing checklists, enhancing guest experiences, maintaining a welcoming atmosphere, ensuring food safety and quality, managing inventory, and upholding cleanliness standards.

Continuous Improvement
  • Identify Workflow Issues: Detect and resolve inefficiencies in processes.
  • Exemplify Integrity: Demonstrate humility, ownership, and honesty.
  • Effective Communication: Relay key strategies to team members and address any concerns to the management team.
  • Problem Solving: Maintain a positive demeanor under pressure and swiftly address operational challenges.
  • Leadership Engagement: Participate in leadership meetings and contribute to the development of future leaders.
  • Professional Conduct: Lead by example while adhering to company policies and procedures.
  • Results-Oriented: Focus on achieving outcomes without compromising core values.
Our Mission

To create a transformative experience for our guests, team members, and the community.

Team Values
  • Work Ethic: We strive for excellence in every task.
  • Exceptional Service: We go above and beyond for our guests and teammates.
  • Growth Mindset: We are committed to personal and professional development.
  • Collaboration: We support one another through strong relationships.
Benefits
  • Flexible Scheduling: Choose from various shift options.
  • Time Off: Request time off for personal events or vacations.
  • Rest Days: Enjoy Sundays off for family and relaxation.
  • Employee Discounts: Access affordable meals and beverages.
  • Career Advancement: Opportunities for increased responsibility and growth.
  • Coaching and Development: Receive constructive feedback to enhance your skills.
  • Positive Work Environment: Join a passionate team dedicated to maintaining a fun and healthy workplace.
Qualifications
  • Availability for part-time or full-time shifts.
  • Willingness to work a minimum of three supervisory shifts weekly.
Skills for Success
  • Humble, motivated, and people-oriented.
  • Proactive problem solver with a solution-focused mindset.
  • Ability to thrive in a fast-paced environment while maintaining a positive attitude.
  • Influential communicator without relying solely on authority.
  • Adaptable to frequent changes and unexpected situations.
  • Strong verbal and written communication skills.
  • Preferred experience in management or leadership roles.
  • Enjoys taking on responsibility.
  • Bilingual skills are a plus.
  • Professional demeanor.

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