Team Operations Leader

2 months ago


Hialeah, Florida, United States Chick-fil-A - Hialeah In-Line Full time
Position Overview

At Chick-fil-A Hialeah In-Line, the role of a Shift Supervisor encompasses overseeing daily operations and ensuring exceptional service delivery. This position involves leading the team during either morning or evening shifts, contributing to a positive work environment and guest experience.

Key Responsibilities
  • Leadership: Inspire and guide team members to achieve daily objectives while exemplifying our core values.
  • Operational Excellence: Ensure high standards in food safety, quality, and cleanliness while managing inventory effectively.
  • Team Development: Mentor and coach team members, fostering a culture of growth and continuous improvement.
  • Problem Solving: Act as the primary point of contact for resolving operational challenges and guest concerns.
  • Communication: Relay important strategies and updates to team members, maintaining transparency and collaboration.
What Success Looks Like

Success in this role is defined by:

  • Alignment with our Core Values and commitment to serving others.
  • Creating a welcoming atmosphere for both guests and team members.
  • Achieving operational goals through teamwork and dedication.
Team Values

Our values guide our actions:

  • Work Hard: We strive for excellence in everything we do.
  • Mile Service: We go above and beyond for our guests and colleagues.
  • Growth Mindset: We embrace challenges and learn from experiences.
  • Better Together: We support each other through strong relationships.
Benefits

As part of our team, you will enjoy:

  • Flexible Scheduling: Choose from various shift options.
  • Time Off Requests: Plan for personal events or vacations.
  • Sundays Off: A designated day for rest and family time.
  • Employee Meal Discounts: Affordable meals during your shifts.
  • Growth Opportunities: Advancement potential for those seeking more responsibility.
  • Coaching and Development: Constructive feedback to enhance your skills.
Qualifications

To excel in this role, candidates should possess:

  • Strong leadership and management skills.
  • A positive attitude and the ability to thrive in a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Experience in a supervisory role is preferred.
  • Bilingual abilities are a plus.

We are dedicated to making a positive impact on our guests, team members, and the community. We look forward to welcoming motivated individuals who share our vision.


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