Team Operations Leader
2 months ago
At Chick-fil-A Hialeah In-Line, the role of a Shift Supervisor encompasses overseeing daily operations and ensuring exceptional service delivery. This position involves leading the team during either morning or evening shifts, contributing to a positive work environment and guest experience.
Key Responsibilities- Leadership: Inspire and guide team members to achieve daily objectives while exemplifying our core values.
- Operational Excellence: Ensure high standards in food safety, quality, and cleanliness while managing inventory effectively.
- Team Development: Mentor and coach team members, fostering a culture of growth and continuous improvement.
- Problem Solving: Act as the primary point of contact for resolving operational challenges and guest concerns.
- Communication: Relay important strategies and updates to team members, maintaining transparency and collaboration.
Success in this role is defined by:
- Alignment with our Core Values and commitment to serving others.
- Creating a welcoming atmosphere for both guests and team members.
- Achieving operational goals through teamwork and dedication.
Our values guide our actions:
- Work Hard: We strive for excellence in everything we do.
- Mile Service: We go above and beyond for our guests and colleagues.
- Growth Mindset: We embrace challenges and learn from experiences.
- Better Together: We support each other through strong relationships.
As part of our team, you will enjoy:
- Flexible Scheduling: Choose from various shift options.
- Time Off Requests: Plan for personal events or vacations.
- Sundays Off: A designated day for rest and family time.
- Employee Meal Discounts: Affordable meals during your shifts.
- Growth Opportunities: Advancement potential for those seeking more responsibility.
- Coaching and Development: Constructive feedback to enhance your skills.
To excel in this role, candidates should possess:
- Strong leadership and management skills.
- A positive attitude and the ability to thrive in a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Experience in a supervisory role is preferred.
- Bilingual abilities are a plus.
We are dedicated to making a positive impact on our guests, team members, and the community. We look forward to welcoming motivated individuals who share our vision.
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