Banking Associate

2 weeks ago


Albany, New York, United States First New York Federal Credit Union Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Floating Teller. As a key member of our branch team, you will be responsible for providing exceptional member service, processing transactions, and promoting our credit union products and services.

Key Responsibilities
  • Provide members with information about our products and services, and assist with transactions in a professional and friendly manner.
  • Process member transactions accurately and efficiently, while maintaining a strong emphasis on member satisfaction.
  • Follow established policies and procedures to ensure compliance with government and credit union regulations.
  • Refer members to our Loan Sales Team or Branch Management for consumer and real estate loan opportunities.
  • Participate in our Sales Incentive Program to drive sales and revenue growth.
  • Provide referrals to our Member Service team members to open new accounts and shares, as well as establish e-services.
  • Responsible for the daily opening and closing of their assigned cash box and PC workstation, including maintaining cash limits, securing negotiable instruments, and balancing physical cash to the core operating system.
Requirements
  • High School Equivalency or equivalent experience.
  • Accuracy in handling cash and recording daily transactions.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Punctuality and reliability.
  • Previous Teller or Cashier experience is a plus.
What We Offer
  • Competitive hourly rate.
  • 401(k) matching and other benefits.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.


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