General Manager

7 days ago

Pueblo, Colorado, United States TGS Global Full time
Job Title: General Manager

At The Cannabist Company, we are seeking a highly skilled and experienced General Manager to lead our Dispensary operations. As a key member of our team, you will be responsible for ensuring compliance with all relevant regulations, managing patient relationships, and overseeing the day-to-day activities of the Dispensary.

Key Responsibilities:
  • Ensure compliance with all IL medical marijuana rules and regulations governing the act, and directly supervise the activity within the dispensary to include dispensary staff training and education.
  • Provide management and leadership in the Dispensary to include monitoring all point of sale transactions.
  • Manage patient specific logs as required (the receipt, storage and auditing of all inventory), is responsible for ordering new inventory and supplies, and maintains accurate records.
  • As the responsible party at the Dispensary, this position resolves all inventory discrepancies and patient-staff conflicts.
  • Develop and implement policies and procedures for the Dispensary, including security and confidentiality of all patient information, and overall compliance with HIPAA.
  • Direct and monitor department managers to accomplish goals of the plan, consistent with established safety procedures.
  • Establish methods to follow the operating plan in compliance with the state regulations.
  • Maintain records required by public health law and ensures quality assurance plans, including but not limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.
  • Manage and implement policies and procedures for any retesting of returned approved medical marijuana products, storage and/or disposal of such products, and meeting reporting requirements for adverse events and product recall.
  • Assist with implementing and maintaining security systems for tracking, record keeping, record retention and surveillance related to all product at every stage of storage, delivery, transportation, and distribution.
  • Develop an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
  • Implement HR policies and programs in support of company initiatives. Direct all compliance efforts for the company to minimize risk.
  • Ensure job descriptions for all positions are accurate and current.
  • Conduct investigations: respond to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settle grievances in coordination with senior counsel.
  • Conduct exit interviews, analyze data and make recommendations to the management team for corrective action and continuous improvement.
  • Create organizational development and employee training programs.
  • Conduct performance reviews with employees & monitor employee productivity, attitudes, and performance results.
  • Implement HR related software systems in collaboration with IT partners.
  • Recruit and retain top quality staff for each department; conduct interviews. Manage talent acquisition and workforce management plan.
  • Build a quality assurance program that is tied to performance review process.
  • Develop progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manage leave administration practices.
  • Maintain excellent facilities conducive to enhancing employee productivity.
  • Provide company-wide communication & manage change.
  • Ensure employee safety, wellness, and health & welfare.

Requirements:

  • Ability to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance).
  • Must be able to speak and communicate verbally with co-workers, customers, vendors, etc.
  • Background Investigation: As a condition of employment, all Columbia Care employees are required to submit to a background check.

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