Assistant General Manager of Foodservice Operations

7 days ago

Pueblo, Colorado, United States SFE- Southwest Foodservice Excellence Full time
About SFE

At SFE, we're passionate about delivering exceptional foodservice experiences to students, staff, and parents. Our team is dedicated to providing healthy, great-tasting meals that fuel students for their school day.

Job Summary

We're seeking an experienced Assistant General Manager to support our General Manager of Food Services in overseeing all aspects of foodservice operations. This includes production, human resources, finance, marketing, and more. As a key member of our team, you'll assist the GM in achieving stated objectives in sales, costs, employee retention, customer service, food quality, cleanliness, and district satisfaction.

Responsibilities
  • Food Preparation and Service: Ensure that all food and products are consistently prepared and served according to SFE recipes, portioning, cooking, and serving standards.
  • Leadership and Training: Achieve company objectives in sales, service, quality, and sanitation/cleanliness through training of employees and creating a positive, productive working environment.
  • Cash Handling and Reconciliation: Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with SFE and district policies.
  • Employee Management: Make employment and termination decisions consistent with General Manager's guidelines for approval or review.
  • Customer Service: Fill in where needed to ensure the ultimate customer service experience and maintain efficient operations.
  • Staff Development: Continually strive to develop your staff in all areas of managerial and professional development.
  • Communication: Communicate with district administrators/clients to ensure expectations are being met.
  • Inventory Management: Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with SFE and district receiving policies.
  • Performance Appraisals: Oversee and ensure that SFE policies on employee performance appraisals are followed and completed on a timely basis.
  • Labor Scheduling: Schedule labor as required by using M.P.L.H. (Meals Per Labor Hour) while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Customer Satisfaction: Ensure that all students, staff, and parents feel welcome and are given responsive, friendly, and courteous service at all times.
  • Compliance: Fully understand and comply with all applicable federal, state, county, and municipal laws, regulations, and rules including those that pertain to health, safety, and labor requirements.
  • Advice and Suggestions: Provide advice and suggestions to General Manager as needed.
  • Monthly Meetings and Training: Assist GM with monthly manager meetings and training.
  • Financial Management: Ensure that the Company's operations for which this position is responsible follow sound financial practices, comply with applicable legal requirements, and comply with established practices in all regards.
  • Supervision and Evaluation: Responsible for the supervision and evaluation of subordinate employees.
  • Accountability: Responsible and accountable for all aspects of the activities and operations related to the site to which you are assigned and for the duties within the scope of the position's responsibilities.
Qualifications
  • Education: Bachelor's Degree with an academic major in areas including food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.
  • Experience: 3+ years of foodservice experience, school foodservice preferred.
  • Skills: Basic knowledge of food and beverage typically seen in front-of-the-house operations and/or assistant management positions. Possess basic math skills and have the ability to operate a cash register or POS system. Basic knowledge of Microsoft: Word, Excel, Publisher, and Outlook.
  • Communication: Must be able to communicate clearly and professionally with other Managers, Directors, Administrators, students, and parents.

We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.

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