Administrative Assistant

1 week ago

Surprise, Arizona, United States CenterWell Home Health Full time
Join Our Compassionate Team and Prioritize Health

The Receptionist plays a crucial role in managing incoming and outgoing communications, ensuring that all visitors and callers receive prompt and courteous assistance. This position involves performing essential administrative and operational support tasks that contribute to the smooth functioning of our healthcare environment.

Position Overview:

  • Welcome and assist patients upon arrival
  • Facilitate patient registration in accordance with established guidelines
  • Guide patients in completing necessary documentation, including insurance forms
  • Verify the accuracy of patient information, particularly billing details
  • Communicate office procedures and policies to patients
  • Maintain organized patient records
  • Ensure timely movement of patients through their scheduled appointments
  • Coordinate transportation for patients when necessary
  • Handle incoming calls and address inquiries effectively
  • Direct calls to appropriate personnel as needed
  • Manage appointment scheduling for patients
  • Collect co-payments and other payments
  • Compile and report statistics as required
  • Arrange hospital admissions, tests, and external appointments for patients
  • Request external medical documentation as needed
  • Respond to information requests in a timely manner
  • Process incoming and outgoing mail
  • Perform additional clerical tasks as assigned
  • Maintain an adequate supply of forms and office materials
  • Ensure the reception area is tidy and welcoming
  • Provide tours of the facility when necessary
  • Uphold patient privacy and confidentiality at all times

Utilize Your Skills to Make a Difference

Required Qualifications:

  • Fewer than 2 years of relevant experience
  • A strong commitment to enhancing consumer experiences within a healthcare setting

Preferred Qualifications:

  • High School Diploma or equivalent

Working Hours: Monday to Friday, 8 AM - 5 PM

This position involves direct patient interaction and is part of a comprehensive health screening initiative.

Benefits of Joining CenterWell:
We offer a range of benefits including medical, dental, and vision coverage, a 401(k) plan with company matching, tuition reimbursement, generous paid time off, and a supportive work environment that fosters personal and professional growth.

About CenterWell:
CenterWell is dedicated to providing proactive and preventive care tailored to seniors. Our focus on personalized healthcare experiences ensures that we address not only physical health but also the emotional and social well-being of our patients. As part of a larger organization, we offer stability and opportunities for career advancement.

Equal Opportunity Employer:
CenterWell is committed to a policy of equal employment opportunity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.

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