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Community Engagement Specialist
2 months ago
About Us:
Oakmont Management Group is a distinguished leader in the senior living sector, managing a diverse portfolio of communities under the Oakmont Senior Living and Ivy Living brands. We are dedicated to providing exceptional quality, comfort, and care to our residents, ensuring a rewarding lifestyle with personalized support that fosters independence.
Position Overview:
The Marketing Coordinator plays a vital role in supporting the Marketing Department by managing various administrative tasks. This includes organizing events, addressing inquiries via phone and in-person, conducting tours for potential residents, and assisting with resident transitions.
Key Responsibilities:
- Develop a comprehensive understanding of the community's offerings to accurately represent the property to potential clients and referral sources.
- Conduct daily inspections of the community to ensure readiness for tours.
- Provide community tours as needed, serving as a backup for the Marketing team.
- Manage all incoming inquiries, ensuring timely and accurate follow-up.
- Qualify leads, convert inquiries into tours, and facilitate the transition from tours to deposits through effective sales techniques.
- Plan and execute marketing events while adhering to budgetary constraints.
- Engage actively in events for residents, families, and referral sources, both on-site and off-site.
- Act as a liaison for new residents and their families, ensuring a seamless transition into the community.
- Thoroughly complete the new resident move-in checklist.
Qualifications:
- Ability to adapt to changing circumstances and make sound decisions under pressure.
- Strong problem-solving skills and the ability to follow both written and verbal instructions.
- Competence in basic mathematics and data processing.
- Self-motivated with the capability to work independently.
- Willingness to obtain and maintain first aid certification.
- Successful completion of background checks and health screenings is required.
At Oakmont Management Group, we prioritize the health and safety of our team members and residents. Compliance with health guidelines, including vaccination and PPE protocols, is expected.
We believe in fostering a sense of family and community among our team members, residents, and their families. Our commitment to building meaningful relationships is at the heart of our mission.
