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Director, Lending Fraud Management Specialist
2 months ago
We are seeking a highly skilled and experienced Risk Management Director - Fraud Prevention to join our team at SoFi. As a key member of our Risk Management team, you will be responsible for ensuring the growth of our lending and other member-related activities are consistent with our company's risk appetite.
Key Responsibilities- Design, implement, monitor, and optimize application and onboarding fraud prevention strategies across our Fraud Prevention risk domain.
- Partner with Fraud Prevention Operations, Credit Risk, Products, SoFi Business Units, Operations, Information Security, Legal, and Compliance teams to drive first-line defense oversight of all application and onboarding fraud prevention strategies.
- Manage a team of analysts to effectively execute business objectives and collaborate daily with Fraud Prevention Operations to balance efficiency and effectiveness of Lending fraud queues.
- Ensure our SoFi customers are protected from fraud at every touchpoint while enabling minimal friction throughout their journey.
- Collaborate with Product, Engineering, Risk Analytics CoE, and Risk Infrastructure to help architect the future of fraud risk management with analytically based assessment and deployment capabilities.
- Constantly evaluate the adequacy of fraud prevention rules and put in place a process to optimize fraud strategies on a near real-time basis.
- Design effective fraud prevention domain risk controls that ensure risks are proactively identified, actively managed, clearly quantified, and volatility risk measured.
- Independently review and challenge material estimates and/or the processes that provide estimates used in managing the products, including fraud loss forecast, scenario tests, and fraud loss assumptions.
- Serve as a subject matter expert for Fraud Prevention, including product-specific risks and data sources/uses, and ensure Member Security is maintained across fraud attempts/attacks.
- 10+ years of relevant fraud risk management, risk analytics, consumer lending, and/or underwriting strategy work experience.
- Preferred: Advanced degree in an analytical discipline.
- Strongly Preferred: Extensive work in risk management across lending, credit card, or deposit products at a significant financial institution, eCommerce merchant, or payment platform.
- Have a history of success in executing projects, the ability to direct a team, and do hands-on work.
