Dental Office Coordinator

2 days ago


Carol Stream, Illinois, United States Bright Direction Dental LLC Full time
About the Role

Bright Direction Dental LLC is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our front office, you will be responsible for providing exceptional patient service, managing patient interactions, and ensuring efficient workflow at the front desk.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors
  • Schedule appointments and maintain the appointment calendar
  • Answer phone calls and address inquiries or direct them to the appropriate department
  • Verify patient information and insurance details
  • Coordinate and schedule appointments based on dentist availability
  • Send appointment reminders to patients
  • Handle appointment cancellations and rescheduling
  • Maintain accurate patient records and update information as needed
  • Process and verify insurance information
  • Collect and record payments for services rendered
Requirements
  • Proven experience in a front desk or administrative role, preferably in a dental office
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Knowledge of dental terminology, procedures, and insurance processes
  • Proficient in using dental office software and general office applications
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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