Restaurant Operations Manager
4 days ago
At Famous Dave's, we're seeking an experienced and skilled Assistant General Manager to join our team. As a key member of our management team, you will be responsible for assisting the General Manager in the profitable operation of our restaurant.
Key Responsibilities:- Assist the General Manager in developing and implementing strategies to increase guest counts and sales.
- Ensure the proper management of the facility and equipment, including preventive maintenance, energy conservation, repairs, and security measures.
- Partner with the General Manager to recruit, hire, train, develop, retain, supervise, appraise, discipline, terminate, and schedule employees.
- Develop and implement training programs to ensure employees are equipped to provide exceptional customer service.
- Monitor and analyze financial statements to identify areas for improvement and implement corrective action plans.
- Ensure compliance with company policies and procedures, as well as regulatory requirements.
- Supervise and direct non-exempt employees during their shifts.
- Responsible for achieving budgeted profit levels and maintaining acceptable scores on health department and QRE audits.
- A minimum of one year of prior managerial experience or supervisory experience.
- A valid driver's license and car insurance.
- A degree in Hospitality, Business, or Hotel/Restaurant Management or another related field is preferred.
- Serve Safe Food and/or Serve Safe Alcohol Certifications is preferred.
- Certification through Management Training Program(s) is required after hire.
- Possess a thorough understanding of Back of House and Front of House operating and management techniques as they apply to the restaurant industry.
- Strong communication and organizational skills are essential, as well as the ability to effectively train, coach, evaluate, and discipline employees.
- Ability to read and analyze financial statements, troubleshoot when necessary, and quickly respond to information.
- Must be able to display ongoing proficiency in the use of all restaurant equipment.
- Ability to communicate the English language clearly, simply, and accurately through both proper written and verbal skills.
- Bilingual is preferred, but not required.
When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel, and verbally communicate.
The employee is occasionally required to lift and/or move up to 50 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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