Regional Operations Manager

1 week ago


Detroit, Michigan, United States Captain Jay's Fish & Chicken Full time
Job Overview
Captain Jay's Fish & Chicken is seeking an experienced Regional Operations Manager to lead and manage multiple store locations across Metro Detroit. This role offers a chance to drive operational excellence and foster a high-performing team, enhancing customer experiences and achieving business growth.

About Captain Jay's
Captain Jay's was founded in 2003 with a vision to bring local neighborhoods the freshest fish and chicken in the market. We're a one-stop shop where you can buy dinner for your family and pick up a gallon of milk or carton of eggs, perfect for a convenient and hassle-free experience.

Key Responsibilities:
- Oversee and support the operations of multiple store locations, ensuring adherence to Captain Jay's high standards
- Develop and implement strategic plans to improve performance and profitability across all locations
- Monitor and manage P&L statements for each location, ensuring financial targets are met
- Lead and mentor Store Managers, providing guidance on staff management, training, and development
- Conduct regular site visits to assess store performance, cleanliness, and customer service standards
- Analyze sales data and market trends to drive strategic decisions and operational improvements
- Implement and enforce company policies and procedures consistently across all locations
- Foster a positive and productive work environment, ensuring high levels of employee engagement and satisfaction

Requirements:
- Extensive experience in multi-unit food management (required)
- Proven track record of driving sales and managing operational efficiency
- Strong leadership and team-building skills with the ability to motivate and guide Store Managers
- Excellent communication, organizational, and analytical skills
- Ability to develop and execute strategic plans and drive business growth

What We Offer:
- Competitive Salary: $60,000 - $80,000 annually
- Comprehensive Benefits: Health, dental, life, and vision insurance through Blue Cross Blue Shield
- Additional Perks: Employee discount, flexible scheduling, monthly performance bonuses, paid time off, and paid training

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