Client Support Specialist
5 days ago
We are seeking a Client Support Specialist to join our team at Graybar. As a key contact for customers, you will be responsible for providing exceptional service and support, while ensuring customer satisfaction and loyalty.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Assist customers with product selection and application, ensuring they have the necessary information to make informed decisions.
- Coordinate customer requests, including order entry, pricing, expediting, billing, and order maintenance.
Requirements:
- Strong communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner.
- A passion for customer service, with a focus on delivering exceptional experiences.
- Ability to handle a variety of customer situations with enthusiasm and tact.
- 4+ years of experience in a customer-facing role, preferably in a sales or service environment.
- High School education, with a 2-year or 4-year degree preferred.
Our Benefits:
- Competitive hourly rate of pay, starting at $29.00 an hour, depending on experience.
- Comprehensive benefits package, including medical, dental, vision, and prescription drug coverage.
- Flexible spending accounts and disability benefits.
- Paid vacation and sick time, as well as paid holidays throughout the year.
- Employee recognition program and career development opportunities.
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