IT Support Specialist
16 hours ago
About the Role:
At Alerio Technology Group, we are seeking a skilled and dedicated IT Support Specialist to provide technical assistance to Faculty, Staff, and Students in our K-12 campus environment. As a key member of our team, you will be responsible for delivering exceptional support services, ensuring seamless operations of technology systems, and fostering a culture of innovation and customer-centricity.
Key Responsibilities:
• Provide daily technical support to users across multiple campuses, resolving hardware and software issues efficiently.
• Collaborate with colleagues to develop and implement effective solutions, enhancing the overall user experience.
• Stay up-to-date with industry trends, best practices, and new technologies to ensure our clients receive the latest innovations.
Requirements:
• 2+ years of experience in a similar role, preferably in an educational setting.
• Strong understanding of desktop operating systems, including Windows and macOS, as well as Google Classroom tools and Chromebooks.
• Excellent communication and problem-solving skills, with the ability to work independently and collaboratively.
Compensation:
$55,000 - $65,000 per annum, depending on qualifications and experience.
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