Senior Client Support Specialist

3 weeks ago


Denver, Colorado, United States Bachus & Schanker, LLC Full time
Join Our Dynamic Team

We are committed to giving every client a superior experience by exceeding their expectations. As a Case Manager I, you will play a crucial role in achieving this goal by providing exceptional support to our clients. Your responsibilities will include managing up to 75 cases, communicating with clients, and working closely with attorneys to build strong cases.

Key Responsibilities
  1. Manage up to 75 cases efficiently
  2. Communicate regularly with clients regarding their injuries and medical treatment
  3. Advise clients on updates from insurance companies and medical providers
  4. Gather data from medical providers and investigators
  5. Ensure timely entry of data into our case management software, Smart Advocate
Qualifications
  • Entry-level position; no prior case management experience necessary
  • Empathy, resourcefulness, and drive
  • Strong attention to detail and organizational skills
  • Competency in word processing, databases, and email
  • Discretion in handling sensitive information


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