Client Relations Specialist
2 weeks ago
About Greenlining Management: We are a consulting firm specializing in telecommunications, dedicated to enhancing the profitability and visibility of our clients' well-known brands through innovative sales and marketing strategies.
Position Overview: We are seeking a motivated Client Relations Specialist to support our strategic customer service, marketing, and sales initiatives. The ideal candidate will serve as the face and voice of our brand, effectively executing our customer service and sales objectives.
Key Responsibilities:
- Engage directly with customers, demonstrating comprehensive product knowledge and guiding them through their inquiries.
- Conduct market research to identify and connect with potential and existing customers, enhancing our sales pipeline.
- Articulate the features and advantages of our products/services tailored to individual customer needs.
- Address and resolve objections throughout the sales process, providing timely answers to customer questions.
- Respond promptly and professionally to all account-related inquiries.
- Participate in regular training sessions to stay informed about product updates and strategies.
Qualifications:
- A High School Diploma or equivalent is mandatory.
- 1-2 years of experience in customer service or sales is highly preferred.
- Exceptional verbal and nonverbal communication skills.
- A strong desire for personal and professional growth.
- A proactive mindset with excellent time management abilities and a strong work ethic.
- A positive and professional attitude when collaborating with colleagues and clients.
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