Housing Specialist

4 weeks ago

Atlanta, Georgia, United States GeorgiaGov Full time
Job Summary

We are seeking a highly skilled Housing Specialist to join our team at the Georgia Department of Community Affairs. As a key member of our team, you will be responsible for performing a variety of duties related to the occupancy, eligibility, and ongoing operation of assigned housing programs.

Key Responsibilities
  • Certify initial eligibility determinations, annual recertifications, move, and interim certifications for program participants.
  • Determine and verify income, assets, citizenship, medical expenses, and other eligibility requirements for assigned caseload.
  • Complete subsidy calculations and adjustments for continued participation in the HCV program.
  • Ensure that all files in the caseload conform to HUD and DCA Administrative Plan rules and regulations.
  • Maintain effective communication with participants, property owner/managers to explain regulations and violations and options to resolve violations.
  • Complete Rent Reasonable comparisons to ensure that units do not exceed comparable unit rents.
  • Prepare and submit documents to assist in the finalization of the Housing Assistance Payment (HAP) contract in a timely and accurate manner.
  • Accurately calculate both participant and landlord rent according to rules, regulations, and procedures.
  • Conduct timely review of case files for interim recertifications.
  • Coordinate with the inspections team the need for initial, special, and recertification inspections.
  • Ensure that all required data is entered accurately into the housing software and that all HUD 50058 reports are completed timely for all program participants.
  • May prepare verbal and written correspondence to landlords, participants, and other housing agencies.
  • Prepare a variety of computerized records and reports related to assigned activities.
  • Reviews participant requests and prepares file for review, i.e. program hardship policies, program moves/transfers, and reasonable accommodation requests, to Manager.
  • Participate in monthly file audits.
  • Identify potential instances of fraud, and work with the DCA Compliance office to investigate fraud cases.
  • Ensure that all safety and health rules, standards, and procedures are observed; conduct monthly inspections of work areas and practices to eliminate potential hazardous conditions.
  • Scan information received and purged from files into appropriate computerized client files in a timely manner.
  • Return telephone calls and e-mails within one (1) business day.
  • Maintain a high level of productivity.
  • Ability to work with confidential and sensitive information and issues.
  • Manage several tasks at once, anticipate and identify problems putting forward solutions that are creative, innovative and flexible.
  • Make accurate mathematic calculations.
  • Accurately interpret rules and regulations relating to the Housing Choice Voucher Program; work effectively with people from diverse cultural and ethnic backgrounds; communicate clearly and effectively, orally and in writing; establish and maintain effective working relations with other staff, participants, owners and landlords.
  • Continuously provides excellent customer support.
  • Perform related duties and tasks as assigned.
Requirements
  • Associate degree from an accredited college or university and three (3) years of job-related experience.
  • Excellent organizational skills with the ability to multi-task, meet deadlines, and work in a fast-paced environment.
  • Excellent customer service skills with the ability to work well under pressure.
  • Strong oral and written communication skills.
  • Strong computer skills including Microsoft Office Suite.
  • Must have HCV Rent Calculation certification or obtain within 12-months of hire.
Working Conditions
  • This position is non-exempt.
  • While performing the duties of this job, the employee will work primarily in a climate-controlled environment with minimal safety/health hazard potential.

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