Account Support Associate

8 hours ago


Augusta, Maine, United States Abacus Full time
The Customer Service Associate at Abacus is an integral part of our sales support team, serving as the first point of contact for customers with questions about their orders, products, or Performance Foodservice. To excel in this role, you should possess a customer-centric attitude, professional demeanor, and proficiency in MS Office suite, especially Excel in a SharePoint environment.

**About Abacus**: As a leading provider of food distribution services in Augusta, Maine, we prioritize delivering exceptional customer experiences and fostering strong relationships with our clients. Our team is committed to excellence and strives to make a positive impact in our community.

**Job Responsibilities**:
  • Attend training sessions and meetings
  • Process orders and transactions
  • Answer questions about products and services
  • Troubleshoot and resolve problems
  • Provide information to other departments based on customer feedback


**Salary and Benefits**: We offer competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more. The estimated annual salary for this position is approximately $43,000, based on industry standards and location.

**Growth Opportunities**: This position provides opportunities for growth and development within the company, performing essential work to support America's food distribution system in a safe and inclusive working environment.

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