Service Excellence Representative

3 weeks ago


Wichita, Kansas, United States Mass Markets Full time

Job Summary

We are seeking a highly skilled Service Excellence Representative to join our team at Mass Markets. As a Service Excellence Representative, you will be responsible for delivering exceptional customer service through inbound and outbound contacts.

Main Responsibilities:

  1. Respond to customer inquiries and resolve issues in a prompt and professional manner
  2. Utilize problem-solving skills to ensure first call resolution
  3. Communicate effectively with customers and internal teams to resolve issues
  4. Process customer claims accurately and efficiently

Compensation: $48,000 - $58,000 per annum, commensurate with experience

What We Offer:

  • A comprehensive compensation package
  • Ongoing professional development opportunities
  • A supportive and inclusive work environment

This is an immediate hire opportunity



  • Wichita, Kansas, United States Mass Markets Full time

    About the RoleAt Mass Markets, we value excellent customer service skills and strive to provide an exceptional experience for all customers. We are currently looking for a skilled Service Excellence Representative to join our team.Key Responsibilities:Contact customers in a courteous and timely manner via phone, email, or chat.Analyze customer needs and...


  • Wichita, Kansas, United States Mass Markets Full time

    **Job Overview:**Mass Markets is hiring a Service Excellence Representative to provide exceptional customer service experience. As a key member of our team, you will be responsible for resolving customer inquiries in a timely and professional manner.**Responsibilities:**Handle inbound and outbound contacts in a courteous and professional manner.Ensure...


  • Wichita, Kansas, United States Mass Markets Full time

    Welcome to Mass Markets! We are a dynamic company that prides itself on delivering exceptional customer experiences. As a Service Excellence Representative, you will be the face of our organization, responsible for providing timely and professional support to our customers.Compensation Package: $55,000 - $70,000 per yearAbout the Role: In this role, you will...


  • Wichita, Kansas, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you'll have the opportunity to excel in a fast-paced environment with excellent communication skills. The estimated salary for this role is $12-$15 per hour, depending on location and experience.About the RoleWe're looking for a motivated individual to join our team as a Customer Service...


  • Wichita, Kansas, United States Walmart Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team at Walmart. As a key member of our General Merchandise team, you will play a vital role in ensuring that our customers receive exceptional service and support.About the RoleThis is an excellent opportunity for individuals who enjoy working with people and providing top-notch...


  • Wichita, Kansas, United States Mass Markets Full time

    About Mass MarketsMass Markets is a leading company in the industry, known for our commitment to excellence and customer satisfaction. Our team of experts works tirelessly to provide top-notch services and support to our customers.Job Description:As a Customer Service Representative, you will be the primary point of contact for our customers. Your role will...


  • Wichita, Kansas, United States Wichita Federal Credit Union Full time

    **Job Title:** Financial Services Representative**Estimated Salary:** $40,000 - $50,000 per yearWe are seeking a talented and enthusiastic Financial Services Representative to join our team at Wichita Federal Credit Union. As a key representative of our organization, you will be responsible for delivering exceptional customer service, promoting financial...


  • Wichita, Kansas, United States MCI Careers Full time

    MCI Careers is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound and outbound customer service and sales projects. This includes making outgoing calls, responding to customer inquiries, and upselling products and services to existing customers.You must be a natural...


  • Wichita, Kansas, United States MCI Careers Full time

    Customer Service Representative Job DescriptionWe are seeking an experienced Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through inbound calls, emails, and chats. This role requires strong communication skills, a positive attitude, and...


  • Wichita, Kansas, United States Mass Markets Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled and motivated individual to join our customer service team as a Customer Service Representative. As a member of our team, you will be responsible for delivering exceptional service to our customers, handling their inquiries and resolving any issues that may...


  • Wichita, Kansas, United States Taco Shop Full time

    We are currently seeking Customer Service Representatives to join the Taco Shop team. This role offers an estimated salary of $16.25 per hour.About Us:Taco Shop is a family-friendly restaurant that values its employees and customers alike. We are committed to providing a clean, fast, and friendly experience for all our guests.Job Description:As a Customer...


  • Wichita, Kansas, United States Graybar Full time

    Key ResponsibilitiesIn this exciting position, you will have the opportunity to make a meaningful impact on our customers' lives by delivering outstanding service. Your key responsibilities will include:Ensuring every customer interaction is exceptional, resulting in high levels of satisfaction and loyalty.Handling customer inquiries, resolving issues, and...


  • Wichita, Kansas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various channels including phone, email, and chat.The ideal candidate will have excellent communication...


  • Wichita, Kansas, United States MCI Careers Full time

    About the JobAt MCI Careers, we're seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. This is a fantastic opportunity to kick-start your career in a dynamic and fast-paced environment where you'll have the chance to make a real difference in people's lives.Job Summary:We're looking for individuals...


  • Wichita, Kansas, United States MCI Careers Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional...


  • Wichita, Kansas, United States Mass Markets Full time

    Job SummaryMasses Markets is looking for a highly motivated and organized Customer Service Representative to join their team. As a Customer Service Representative at Mass Markets, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.About the Position• Salary: $52,000 - $62,000 per year•...


  • Wichita, Kansas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeAbout the Role:This is an exciting opportunity to join MCI Military Recruitment as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Duties and Responsibilities:- Handle inbound calls from customers with a...


  • Wichita, Kansas, United States MCI Careers Full time

    OverviewMCI Careers is a leading provider of business process outsourcing services, and we are currently seeking a highly skilled Customer Service Representative to join our team.This role will involve providing exceptional customer service to clients across various industries, handling inbound and outbound calls, emails, and chats with professionalism and...


  • Wichita, Kansas, United States Domino's Pizza LLC Full time

    At Domino's, we're looking for a skilled Customer Service Representative to deliver exceptional customer experiences. As the face of our company, you'll be responsible for greeting customers in a friendly and welcoming manner.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment....


  • Wichita, Kansas, United States Penske Full time

    Penske is a leading transportation services company, offering a competitive $45,000 per year salary to its Customer Service Representatives. As part of our Corporate Sales team, you'll be handling incoming sales and customer service calls in a fast-paced environment.About the RoleExplain sales procedures and respond to customer inquiriesInput customer...