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Patient Service Representative
2 months ago
Job Summary: We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Barnes-Jewish Hospital. As a key member of our medical office, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities:
- Handle incoming calls from patients and staff, and forward calls requiring triage to the appropriate team member.
- Perform receptionist duties with close attention to detail and professionalism, ensuring a positive experience for patients and visitors.
- Verify health insurance payment information and educate patients on applicable regulations, collect payments, and record data accurately.
- Perform data entry of service charges, including the assignment of diagnostic codes and the entering of all physician and clinic-related charges.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and organizational skills.
- Basic computer skills and knowledge of medical terminology.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.