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Patient Service Representative

2 months ago


Chesterfield, Missouri, United States Barnes-Jewish Hospital Full time

Job Summary: We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Barnes-Jewish Hospital. As a key member of our medical office, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities:

  • Handle incoming calls from patients and staff, and forward calls requiring triage to the appropriate team member.
  • Perform receptionist duties with close attention to detail and professionalism, ensuring a positive experience for patients and visitors.
  • Verify health insurance payment information and educate patients on applicable regulations, collect payments, and record data accurately.
  • Perform data entry of service charges, including the assignment of diagnostic codes and the entering of all physician and clinic-related charges.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
  • Basic computer skills and knowledge of medical terminology.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.