Insurance Customer Service Representative

1 week ago


Chesterfield, Missouri, United States State Farm Insurance Full time

State Farm Insurance is seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you will play a critical role in providing exceptional customer service to our clients. Your responsibilities will include assisting customers with their insurance needs, processing insurance policy changes and updates, handling incoming and outgoing phone calls, and maintaining accurate and organized customer files. You will also be responsible for preparing and processing insurance quotes and applications, collaborating with team members to achieve office goals, and promoting and cross-selling insurance products and services. Additionally, you will assist with claims processing and follow up, and maintain a professional and friendly demeanor at all times. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **Key Responsibilities:**

* Assist customers with their insurance needs
* Process insurance policy changes and updates
* Handle incoming and outgoing phone calls
* Maintain accurate and organized customer files
* Prepare and process insurance quotes and applications
* Collaborate with team members to achieve office goals
* Promote and cross-sell insurance products and services
* Assist with claims processing and follow up

**Requirements:**

* High school diploma or equivalent
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Strong organizational and time management skills
* Proficiency in Microsoft Office

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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