Food Service Representative

2 weeks ago


Chesterfield, Missouri, United States Sonic Drive-In Full time
Job Summary:

Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you

We are seeking a skilled Food Service Representative to join our team at Sonic Drive-In. As a Carhop or Skating Carhop, you will be responsible for delivering food and beverages to our guests in a safe and efficient manner. You will also be responsible for providing friendly, quick, and polite customer service to ensure a positive experience for our guests.

Essential Job Duties:

Ensure that product meets operational, quality, and appearance standards before being delivered to guests

Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds

Provide friendly, quick, and polite customer service to guests

Promptly respond to guest requests

Report customer complaints and issues to MOD

Assist guest with payment

Make accurate change quickly and efficiently

Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot

Comply with all company policies, procedures, and operational standards

Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards

Additional Duties:

Report employee complaints/issues to MOD

Move and stock food product weighing up to 50 pounds

Skating Carhop:
- Complete Skating Carhop training requirements
- Perform duties while on roller skates
- Perform other job-related duties as assigned or required

Requirements:

General restaurant or retail knowledge

Basic math and reading skills

Effective verbal and written communication skills

Ability to follow directions

Customer service and multi-tasking skills

Additional Info:

We offer competitive pay, flexible hours, and a fun work environment. If you're looking for a challenging and rewarding role, apply today

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