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Branch Services Supervisor

4 weeks ago

Torrance, California, United States Sumitomo Mitsui Financial Group, Inc. Full time

At Sumitomo Mitsui Financial Group, Inc., we are seeking a highly skilled Branch Services Supervisor to join our team in Torrance. As a key member of our commercial banking operations, you will be responsible for providing exceptional customer service, executing transactions, and ensuring the smooth operation of our branch.

Key Responsibilities:

  • Provide high-quality service to customers, responding to their inquiries and resolving issues in a timely and effective manner.
  • Execute transactions accurately and efficiently, balancing cash and maintaining the security of branch assets.
  • Assist the Branch Service Manager in supervising operations, providing training and mentoring to new staff, and approving transactions within delegated authority.
  • Exercise outstanding judgment in handling complex customer situations and ensuring compliance with bank policies and procedures.

Requirements:

  • Associate's degree in Business or equivalent.
  • 2-3 years of experience in a commercial bank environment.
  • Strong knowledge of bank products, services, and regulatory policies.
  • Excellent communication and interpersonal skills.

Why Join Us:

At Sumitomo Mitsui Financial Group, Inc., we offer a competitive portfolio of benefits, a dynamic work environment, and opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for commercial banking, we encourage you to apply for this exciting opportunity.