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Customer Service Representative

2 months ago

Long Beach, California, United States Valyrian Consultants Inc Full time

We are a dynamic consulting firm, Valyrian Consultants Inc, specializing in customer-centric solutions. Our approach focuses on building strong relationships between our clients and their customers.

We are seeking a talented individual to fill the entry-level position of Direct Customer Service Specialist. As a key member of our team, you will play a crucial role in establishing lasting relationships with our clients' customers.

**Key Responsibilities:**

  • Establish and maintain strong relationships with clients' customers through direct communication and follow-up.
  • Provide exceptional customer service, answering questions and recommending products and services that meet their needs.
  • Participate in daily training sessions to stay up-to-date on client products, promotions, and goals.
  • Cross-train with our marketing and sales teams to develop a comprehensive understanding of our services and products.
  • Closely monitor customer communications and maintain accurate records of interactions.

**Benefits and Opportunities:**

  • Unlimited access to training and development opportunities to enhance your skills and knowledge.
  • Participate in virtual networking events to expand your professional network.
  • Enjoy company-paid trips and team-building activities to foster a sense of community.
  • Rapid advancement opportunities to take on leadership roles and grow within the company.

**Requirements:**

  • A high school diploma or equivalent is preferred but not required.
  • 0-2 years of experience in customer service, sales, or marketing.
  • Excellent communication and interpersonal skills.
  • A willingness to learn and adapt to new skills and situations.
  • Able to work effectively in a team environment.