Cisco Wireless/Network Engineer

1 week ago


Lewisville, Texas, United States Verdant Infotech Solutions Full time
Job Title: Cisco Wireless/Network Engineer

We are seeking a highly skilled Cisco Wireless/Network Engineer to join our team at Verdant Infotech Solutions. As a key member of our network operations team, you will be responsible for providing end-to-end resolution and support for all wireless network and security-related incidents.

Key Responsibilities:
  • Provide end-to-end resolution and support for all wireless-related incidents by utilizing and configuring network, monitoring, and security tools and resources.
  • Configure and support enterprise management tools to automate network and wireless tasks in the daily operation of the network and deliver service solutions for the customer.
  • Onsite resolution to network outages when such problems cannot be resolved remotely.
  • Wireless support, troubleshooting, and incident management, working with Cisco DNAC to identify AP status, troubleshoot, and implement.
  • Supporting any and all WIFI hardware and software along with any handheld device issues.
  • Administering our PRIME application, which includes setting up of alerts, maintaining the integrity of all data that is in PRIME, as well as work on reporting and outages.
Requirements:
  • 5 years of network management and network operations support-related experience specifically at a large network enterprise with a 100+ customer base.
  • 5 years of experience and knowledge in delivering network benchmarks for enterprise applications.
  • Extensive ability in network incident resolution for layer 2 and 3 availability incidents, performance incidents, and resolutions requiring team-based resolution with peers and vendors.
  • Extensive experience and hands-on knowledge in analyzing packet captures, capable of isolating abnormal client-host communication.
  • Experience in implementing and customizing the following enterprise network management tools: Orion Solar Winds, Cisco DNAC for wireless.
  • Experience in customer relationship management with the ability to manage and direct needs assessments and present.
  • Experience with technical documentation and presentation skills with hands-on exposure in using VISIO.
  • Experience and training for configuration of Cisco, Juniper, and other manufacturers' switches and routers.
  • Experience with Enterprise-wide NetFlow solution.
  • Experience with customizing and implementing SNMP on all routers and switches.
  • Valid driver's license and ability to lift up to 35lbs.


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