General Manager

3 days ago


Dodge City, Kansas, United States Papa Murphy's Full time
Papa Murphy's General Manager Opportunity

We are seeking a highly motivated and experienced General Manager to lead our team at Papa Murphy's. As a General Manager, you will be responsible for the overall success of our store, including managing staff, driving sales, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage the efficient and cost-effective operation of a single store
  • Foster a culture of upward development of team members
  • Ensure that operational standards for the store are met
  • Prepare reports to track metrics including food cost, waste, sales, inventory and hours worked by team members
  • Oversee the physical facility including minor repair and preventive maintenance on equipment
  • Monitor inventory of food and beverage products
  • Monitor build-to levels and submits orders to vendors that are within store guidelines
  • Check all vendor deliveries for type, quantity, and cost accuracy
  • Communicate menu/price changes, shortages and encourages team members to promote specials and add-on sales
  • Project and recognize accurate sales trends to ensure accurate levels of product
  • Monitor and manage Market Force and In Moment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction
  • Monitor cash procedures in the store and ensure accuracy of bank deposits, cash drawers, and justify all cash variances
  • Track and reconcile all promotion coupons and gift certificates and balance them with the daily sales report
  • Recruit, interview, staff, conduct orientations, and train store team members
  • Evaluate work performance, completing performance evaluations and handling corrective disciplinary action of team members
  • Prepare and post the weekly schedules for team members in accordance with state and/or local scheduling laws
  • Ensure store complies with all Federal, State and Local labor laws
  • Respond promptly to customer needs; solicit customer feedback to improve service and respond to requests for service and assistance with ease
  • Participate in local store marketing (LSM) activities for the market
  • Maintain a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensure all team members maintain the same image
Requirements:
  • High school diploma or general education degree (GED) required
  • 2-5 Years previous supervisory and QSR management experience
  • Food Handlers Card and/or Serve Safe Certified preferred but not required
  • Must be able to pass criminal background check
  • Demonstrate integrity, honesty, and strong leadership
  • Ability to effectively manage people
  • Demonstrate good written and oral communication skills
  • Demonstrate excellent customer service skills
  • Ability to manage various difficult or emotional customer situations
  • Basic computer skills, including MS Word, Excel, Outlook, and POS
  • Ability to read and apply fundamental math skills, including weights and measurements
  • Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations
What We Offer:
  • Competitive salary range of $40,000.00 - $47,000.00 per year
  • Phone reimbursement
  • Automatic $500 raises every 6 months for 3 years
  • Health Insurance
  • PTO

Papa Murphy's is an equal opportunity employer and welcomes applications from diverse candidates. If you are interested in applying for this position, please reply with your resume for consideration.



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