Customer Service Representative
3 weeks ago
Upshift is seeking a Guest Service Associate to join our team of flexible shift workers.
About the Job:
We are looking for a highly motivated and customer-focused individual to provide exceptional service to our guests. As a Guest Service Associate, you will be responsible for ensuring a smooth and enjoyable experience for our guests, from check-in to check-out.
Responsibilities:
- Monitor guest check-in and process complaints and requests in a timely and professional manner.
- Manage special requests, including wake-up calls and room assignments.
- Provide excellent customer service over the phone and in person, transferring calls to the appropriate department as needed.
- Perform housekeeping duties, including cleaning room suites and maintaining a high level of cleanliness.
- Ensure proper maintenance of rooms and report any issues to management.
Requirements:
To be successful in this role, you will need to be able to:
- Work on your feet for extended periods.
- Lift up to 50 pounds occasionally and up to 25 pounds frequently.
- Have excellent communication and interpersonal skills.
- Be able to hear and see well.
Benefits:
As a Guest Service Associate with Upshift, you will enjoy a range of benefits, including:
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- A fun and dynamic work environment.
How to Apply:
Apply now to become a Guest Service Associate with Upshift and start working on your terms. No resumes or interviews required
Shift Types:
We offer a variety of shift types to suit your schedule and preferences, including:
- Flexible shifts.
- Part-time and full-time positions.
- One-day shifts.
Pay Rate:
Each shift pays differently, and you'll always be able to see how much you can earn before applying.
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