Current jobs related to Healthcare Customer Support Specialist - Kokomo, Indiana - UnitedHealth Group

  • Healthcare Support Specialist

    2 months ago

    Kokomo, Indiana, United States Ascension Full time

    AscensionSt. Vincent Kokomo Hospital W. SycamoreAs a Healthcare Support Specialist at Ascension, your responsibilities will include:Assisting with the admission and discharge processes of patients.Providing support to patients in managing their personal hygiene and daily living activities.Observing and reporting any changes in patients' physical, mental, or...

  • Pharmacist - Healthcare Professional

    1 week ago

    Kokomo, Indiana, United States HealthCare Support Full time

    Pharmacist Job DescriptionWe are seeking a skilled Pharmacist to join our team at a nationally recognized retail pharmacy in Kokomo, IN. As a Pharmacist, you will be responsible for filling prescriptions, monitoring inventory levels, and ensuring the proper storage and security of drugs.Daily Responsibilities:Filling prescriptions and managing inventory...

  • Technical Support Specialist

    2 weeks ago

    Kokomo, Indiana, United States Woongjin, INC. Full time

    Job Title: Technical Support Specialist Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Woongjin, INC. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving hardware and software issues, and ensuring high levels of customer...

  • Healthcare Specialist

    4 weeks ago

    Kokomo, Indiana, United States Indiana Health Centers, Inc. Full time

    Job SummaryIndiana Health Centers, Inc. is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will play a vital role in ensuring that all client income documentation, front-office paperwork, charts, and billing are handled efficiently.Key ResponsibilitiesGreets clients and visitors to the clinic and assists with the...

  • Healthcare Specialist

    4 weeks ago

    Kokomo, Indiana, United States Meridian Health Services Full time

    Job OpportunityWe are seeking a skilled and compassionate Healthcare Specialist to join our team at Meridian Health Services.About the Role:As a Healthcare Specialist, you will work closely with our clinical team to provide skills and development training to patients and families, helping them achieve developmental milestones and reduce psychosocial...

  • IT Support Specialist

    1 week ago

    Kokomo, Indiana, United States Woongjin, INC. Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Woongjin, INC. as a Technical Support Engineer. The successful candidate will provide exceptional technical support to our customers, ensuring high levels of satisfaction and trust.Key ResponsibilitiesProvide technical support to customers via phone, email, and...

  • Technical Support Specialist

    4 days ago

    Kokomo, Indiana, United States Techgene LLC Full time

    Job Title: Technical Support SpecialistLocation: OnsiteDuration: 12 monthsJob DescriptionThe Technical Support Specialist will serve as the primary point of contact for internal applications, hardware, mobile, and remote technology in a manufacturing environment.Responsibilities include: Logging, categorizing, and managing all incoming helpdesk tickets in...

  • Technical Support Specialist

    1 week ago

    Kokomo, Indiana, United States Techgene Solutions Full time

    Job Title: Technical Support SpecialistLocation: Kokomo, IN 46901 OnsiteDuration: 12 monthsJob DescriptionThe Technical Support Specialist will serve as the primary point of contact for internal applications, hardware, mobile, and remote technology in a manufacturing environment. Responsibilities include: Logging, categorizing, and managing all incoming...

  • Medical Support Specialist

    3 days ago

    Kokomo, Indiana, United States Biolife Plasma Services Full time

    About the Role:As a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the quality and safety of plasma donations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will work closely with the Center Manager and Center Physician to...

  • Medical Support Specialist

    1 month ago

    Kokomo, Indiana, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the highest level of customer service and quality.Key...

  • Medical Support Specialist RN

    2 weeks ago

    Kokomo, Indiana, United States Biolife Plasma Services Full time

    About the RoleAs a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will work closely with the Center Manager and Center Physician to...

  • Technical Support Specialist

    4 days ago

    Kokomo, Indiana, United States Woongjin, INC. Full time

    Job SummaryAs a Technical Support Specialist at Woongjin, INC., you will serve as the initial point of contact for internal applications, hardware, mobile, and remote technology in a manufacturing environment. Your primary responsibility will be to provide exceptional IT support to customers at the C-level, ensuring a high level of customer satisfaction.Key...

  • Healthcare Specialist

    3 days ago

    Kokomo, Indiana, United States Meridian Health Full time

    Focusing on whole-person healthcare, Meridian Health Services is a progressive organization that treats the physical, mental, and social well-being of its patients to help them achieve their optimum health.Job SummaryWe are seeking a full-time Healthcare Specialist for our Connxxions program located in Howard County, IN.This position will provide skills and...

  • Pharmacist

    1 week ago

    Kokomo, Indiana, United States HealthCare Support Full time

    Pharmacist Job DescriptionHealthCare Support is seeking a skilled Pharmacist to join our team at a nationally recognized retail pharmacy in Kokomo, IN.Daily Responsibilities:Fills prescriptions and monitors inventory levels to ensure proper storage and security of drugs, including controlled substances/narcotics.Provides patient counseling and discusses...

  • Technical Support Specialist

    4 days ago

    Kokomo, Indiana, United States IvyTech Full time

    Job Summary: We are seeking a highly skilled and motivated Technical Support Specialist to join our IT Support Team at Ivy Tech Community College.Key Responsibilities:Provide technical support and guidance to staff, faculty, and students in a positive and cooperative manner.Process IT Helpdesk cases/incidents to ensure timely resolution and excellent...

  • IT Support Specialist

    7 days ago

    Kokomo, Indiana, United States IvyTech Full time

    Job SummaryThe IT Support Specialist will provide technical assistance and support to the Ivy Tech Community College community. This role will be responsible for troubleshooting and resolving technical issues related to hardware, software, and network systems. The ideal candidate will have excellent communication and problem-solving skills, as well as the...

  • Behavioral Support Specialist

    2 weeks ago

    Kokomo, Indiana, United States Opportunities for Positive Growth Inc Full time

    About the Role: We are seeking a skilled Behavior Support Specialist to join our team at Opportunities for Positive Growth, Inc. As a key member of our team, you will play a vital role in supporting individuals with intellectual and developmental disabilities to live a full and meaningful life.Key Responsibilities: As a Behavior Support Specialist, you will...

  • Healthcare Support Professional

    3 days ago

    Kokomo, Indiana, United States Kokomo School Corporation Full time

    Job Summary: We are seeking a dedicated and compassionate Healthcare Support Professional to join our team at Kokomo School Corporation. As a Special Education Assistant, you will play a vital role in providing individualized student care and support in a dynamic educational setting.Responsibilities:Assist teachers in providing individualized student care...

  • Medical Support Specialist

    1 month ago

    Kokomo, Indiana, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.Key ResponsibilitiesDetermine donor eligibility to...

  • Pharmacist

    2 weeks ago

    Kokomo, Indiana, United States HealthCare Support Full time

    Pharmacist Job DescriptionWe are seeking a skilled and dedicated Pharmacist to join our team at HealthCare Support. As a Pharmacist, you will play a vital role in ensuring the health and well-being of our patients by providing exceptional patient care and services.Responsibilities:Fill Prescriptions: Accurately and efficiently fill prescriptions for...

Healthcare Customer Support Specialist

2 months ago

Kokomo, Indiana, United States UnitedHealth Group Full time
Join the UnitedHealth Group Family
At UnitedHealth Group, we are dedicated to enhancing the health of our communities. As a part of our mission, we strive to recruit and retain exceptional healthcare professionals who are committed to making a difference. Our organization is a physician-led entity, operating numerous medical facilities and employing a diverse team of healthcare providers and support staff.

Why Choose UnitedHealth Group?
We are proud to be part of a larger network that offers unparalleled resources to support our mission of improving health outcomes. Our culture emphasizes work-life balance and values the well-being of our employees, ensuring a supportive environment where you can thrive.

Position Overview:
As a Healthcare Customer Support Specialist, you will play a vital role in our collaborative office setting, working alongside a team of dedicated medical professionals.

Key Responsibilities:
  • Welcome patients upon arrival and manage their wait times effectively.
  • Assist patients with the intake process, including the collection of necessary documentation.
  • Handle co-payments, co-insurance, and deductibles while issuing receipts.
  • Oversee the cashier box and ensure daily deposits align with company policies.
  • Process walk-in patients and visitors efficiently.
  • Answer incoming calls and schedule appointments as needed.
  • Maintain and manage medical records, ensuring timely filing and scanning.
  • Ensure all correspondence is processed and filed promptly.
  • Handle requests for medical record releases and maintain appropriate logs.
  • Perform additional duties as assigned to support the team.

What We Offer:
At UnitedHealth Group, we recognize and reward your contributions with a comprehensive benefits package that includes:
  • Accrued Paid Time Off and 8 Paid Holidays.
  • Medical plan options with Health Spending Account or Health Savings Account participation.
  • Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage.
  • 401(k) Savings Plan and Employee Stock Purchase Plan.
  • Education reimbursement and employee discounts.
  • Employee Assistance Program and Referral Bonus Program.
  • Voluntary benefits including pet insurance and legal insurance.

Qualifications:
Required:
  • High School Diploma / GED (or higher).
  • 1+ years of experience in a healthcare or customer service environment.
Preferred:
  • Experience in a medical front office role, including scheduling, patient check-in/out, insurance verification, and record maintenance.
  • Familiarity with EMR software.

At UnitedHealth Group, we are committed to fostering an inclusive workplace that values diversity and ensures equitable care for all. We believe that everyone deserves the opportunity to live their healthiest life, and we work diligently to address health disparities within our communities.

UnitedHealth Group is a drug-free workplace, and candidates must pass a drug test prior to employment.