Service Manager

24 hours ago


Houma, Louisiana, United States ECI Management LLC Full time
Job Summary

ECI Group is seeking an experienced Service Manager to lead our onsite community team in delivering exceptional customer service, operational excellence, and safety. The ideal candidate will have a strong background in maintenance operations, excellent leadership skills, and a customer-centric approach.

Key Responsibilities
  • Lead a team of maintenance professionals to ensure properties meet operational standards and uphold company values.
  • Coordinate with office staff to determine weekly apartment make-ready and service request schedules.
  • Complete and evaluate daily/weekly work order completion, identify and schedule preventative maintenance.
  • Monitor and inspect market-ready apartments to ensure quick turn times.
  • Assist with hazardous weather problems, fires, floods, freezing, snow removal, and identify/correct hazardous community conditions.
  • Ensure all equipment is operated in a safe manner and maintain compliance with OSHA regulations.
  • Monitor and maintain the maintenance budget, order supplies, and obtain purchase approvals.
Requirements
  • Minimum 3 years of general maintenance experience in residential property management; 1 year of supervisory experience preferred.
  • Working knowledge of HVAC, plumbing, electrical, fire protection, and energy management systems.
  • EPA certification and other certifications/licenses as required by local, state, or other regulations.
  • Willingness and ability to work weekends and maintain 24/7 on-call duties.
  • High school graduate or GED.
  • Basic experience with Microsoft Office Suite, Internet, and other relevant applications.

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