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Medical Equipment Service Specialist

2 months ago

Portland, Oregon, United States Kreg Therapuetics Full time

Our goal is to enhance the management and outcomes for hospitals dealing with their most intricate patients.

Kreg's Beds offer a groundbreaking solution to assist complex patients in mobilizing and stabilizing, facilitating their progression to physical therapy, long-term acute care hospitals, and ultimately home. Recognizing that each patient is unique, we provide a diverse range of specialty beds and around-the-clock rental services, enabling healthcare professionals to safely and effectively mobilize these patients. As a small organization, we are dedicated to distinguishing ourselves and establishing Kreg Beds as the premier partner for hospitals aiming to improve outcomes for complex patients.

The Medical Equipment Service Specialist will report directly to the Operations Manager and Supervisors in each region. This role encompasses the delivery, maintenance, and retrieval of Kreg Therapeutics' rental medical devices. Specialists must effectively communicate with Central Dispatch and attentively address customer requirements. They are responsible for preparing equipment for patient use through thorough maintenance, sanitization, and testing.

Key Responsibilities of the Medical Equipment Service Specialist:

  • While executing the responsibilities of this position, the employee will be required to stand and walk for the majority of their shift.
  • Must be capable of lifting and moving 50 pounds.
  • Must possess the strength to maneuver and halt the movement of a 1000-pound hospital bed, including pushing, turning, or pulling it throughout the facility to a patient care area.
  • May be required to drive significant distances daily.
  • Must be able to stand, kneel, and stoop for up to 8 hours daily to clean and sanitize equipment.
  • Must be able to ascend and descend a two-foot step from the truck deck to ground level multiple times per day.
  • Deliver, service, and retrieve medical equipment from healthcare facilities.
  • Be trained in testing, troubleshooting, repairing, and operating all Kreg Therapeutics products.
  • Maintain company vehicles in a clean and organized manner.
  • Sanitize rental equipment in accordance with Kreg Therapeutics policies and procedures.
  • Accurately complete daily reporting requirements.
  • Initiate and sustain positive interactions with all stakeholders and patients.
  • Responsible for fulfilling orders within the designated time frame.
  • Meet all competency expectations to operate a 20-foot box truck and adhere to all company safe driving standards.
  • Consistently maintain communication with central dispatch regarding customer orders.

Qualifications:

  • A valid Driver's License.
  • Experience driving commercial vehicles.
  • Experience in a healthcare setting is preferred but not mandatory.
  • Willingness to travel overnight occasionally for product transfers within regions.
  • Able to pass a criminal background check and preliminary/random drug screening.
  • Availability to work in a 24/7 environment on a specific shift.
  • Previous experience in a service-oriented industry is advantageous.
  • Demonstrated leadership skills.
  • Strong written and verbal communication and customer service abilities.
  • Capability to lift 50 lbs., load and drive box trucks, and maneuver large medical devices, with comfort in an ICU/Trauma unit environment.

Why consider a career with Kreg Therapeutics?

  • Our products enable you to make a meaningful impact in patient care as we serve your community to uphold the highest standards of care.
  • You will be closer to the mission, with less corporate jargon and bureaucracy hindering your professional accomplishments.
  • You will have the opportunity to wear multiple hats, figuring out how to complete tasks and gaining valuable experience in the process.
  • You will work closely with senior leaders, rather than seeing them infrequently.
  • You will experience a strong sense of camaraderie, as teamwork is integral to our small, family-like culture.
  • You can quickly act on your ideas, with minimal red tape to impede your proposals.
  • You will have opportunities to experiment and test new ideas, as we encourage innovation.
  • You will feel a sense of ownership in your work.

Benefits include:

  • Comprehensive benefits package (Medical, Dental, Vision, 401K & Life Insurance).
  • Reimbursement for travel expenses.
  • Kreg phone and laptop provided.
  • Vacation, personal, and sick leave.


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