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Customer Service Representative

2 months ago

Westland, Michigan, United States Carla Mccormick - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Carla Mccormick - State Farm Agent.

Key Responsibilities
  • Establish and Maintain Customer Relationships: Build and develop strong relationships with customers to promote and service their insurance needs.
  • Provide Exceptional Customer Service: Respond to customer inquiries, provide prompt and accurate service, and resolve issues in a timely manner.
  • Insurance Sales and Service: Educate customers about insurance options, provide quotes, and sell policies to meet their needs.
  • Communication and Problem-Solving: Use excellent communication skills to efficiently meet customer needs, and proactively resolve problems.
Requirements
  • Customer Service Skills: Dedicated to providing exceptional customer service and building strong relationships.
  • Communication Skills: Excellent written, verbal, and listening skills to effectively communicate with customers.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Detail-Oriented: Meticulous attention to detail to ensure accuracy and quality in all aspects of the job.
  • Property and Casualty License: Ability to obtain a Property and Casualty license.
Benefits
  • Competitive Salary and Commission: Earn a competitive salary and commission based on sales performance.
  • Growth Opportunities: Potential for advancement and career growth within the agency.
  • Benefits Package: Comprehensive benefits package, including paid time off, 401K, and more.