Field Service Engineer

2 days ago

Florence, Colorado, United States Krauss Maffei Corporation Full time
Job Title: Field Service Engineer - Extrusion Specialist

We are seeking a highly skilled Field Service Engineer to join our Extrusion team. As a Field Service Engineer, you will be responsible for providing technical support and troubleshooting services to customers over the phone, virtually, and at their facilities to install, repair, and optimize Krauss Maffei equipment.

Key Responsibilities:
  • Analyze, troubleshoot, and restore function to Krauss Maffei equipment in a systematic and efficient manner.
  • Commission Krauss Maffei equipment and follow standard procedures to ensure customer satisfaction and handoff.
  • Review work completed, costs, time, and additional work identified while on site with manager and customer as needed.
  • Create thorough and detailed service reports that include description of visit, work completed, costs, time, and additional work identified.
  • Conduct customer training relating to the operation and maintenance of Krauss Maffei equipment and products.
  • Lead and train less experienced service personnel as needed.
Requirements:
  • Successful completion of high school, or equivalent.
  • 3-5 years of related experience in a manufacturing environment or technical field.
  • Competency in workflow software (MS Office, Innosoft, Concur, SAP).
  • Strong knowledge of PLC programming and function (Allen Bradley, Sigmatek).
  • Strong knowledge of electrical components (High voltage 480V/220V, Low Voltage, fuses, relays, contactors, motors).
  • Ability to work in a constant state of alertness and maintain composure and patience when new opportunities present themselves.
What We Offer:
  • Remote hybrid work schedule.
  • Global visibility and training opportunities.
  • Top-notch medical, dental, and vision insurance.
  • Short and long-term disability coverage.
  • Generous 401k match and immediate 100% employee contribution vesting.
  • Start with 3 weeks of PTO.
  • 11 paid holidays and December holidays shutdown.
  • Up to $10,000/year in tuition reimbursement.
  • Certification and professional membership sponsorships.
  • Big name supplier discounts.

Krauss-Maffei Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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