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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Riverview Bancorp. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide personalized customer service and support to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
- Process and manage customer transactions, including deposits, withdrawals, and account openings.
- Develop and maintain relationships with clients, understanding their financial needs and providing tailored solutions to meet those needs.
- Work collaboratively with other team members to achieve sales and customer service goals.
- Stay up-to-date on banking products and services, including features and benefits, to effectively promote and sell them to clients.
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- 1 year of customer service or banking experience required.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Strong problem-solving and analytical skills, with the ability to resolve complex customer issues.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to make a real difference in the lives of our clients.
