Service Desk Analyst I
4 weeks ago
The Service Desk Analyst I is a key member of our team, providing a single point of contact for information technology related problems. This role involves assisting business customers with telephone, email, or trouble ticket enquiries to resolve or escalate IT systems issues and problems.
Key Responsibilities- Provide support and incident management for IT systems faults and service requests.
- Assist business customers with telephone, email, or trouble ticket enquiries.
- Escalate IT systems issues and problems as necessary.
- Communicate effectively with clients to resolve issues.
For over 35 years, Acuative has been providing innovative solutions to the communications marketplace. Our team provides end-to-end solutions from network design to installation and management. We offer single-source solutions to help build, monitor, manage, and support networks.
Our Security Operations Center (SOC)Our SOC works to protect against cyberattacks. Staffed by cybersecurity experts, security analysts, and engineers, we detect, analyze, and respond to cybersecurity incidents and threats. We use programs and analytical tools to stay on top of the latest security threats in the online world.
Project ManagementOur PMI-certified project managers coordinate directly with all Acuative teams involved in supporting your project. This includes field service teams, technical support teams, outside vendors, and other internal departments. We eliminate information silos and foster collaboration to streamline the implementation process.
Field Service TechniciansOur Field Service Technicians are the foundation of our service business. They are the face of our company to our customers and we take that very seriously. We control the qualities of our people, including their experience, tools, training, and corporate culture.
Our ApproachWe use skilled staff, proactive monitoring, and management systems, coupled with cutting-edge technology, to reduce network complexity and gain optimal performance for any business in a single or multivendor environment. We help organizations develop a compelling business case with financial due diligence and ensure new WAN designs are fit for use.
Our ServicesWe handle the end-to-end process of identifying, evaluating, and selecting the best-in-class WAN solutions, including Software Defined Wide Area Networking, SD-WAN, and Distributed Network Functionality Virtualization (D-NFV), based on organizational requirements. We implement, monitor, and manage to ensure continuous optimization of organizational networks.
-
Front Desk Sales Representative
4 weeks ago
Strongsville, Ohio, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities:Drive...
-
Spa Associate
1 month ago
Strongsville, Ohio, United States Hand & Stone - IL, MI, OH, WI Full timeJob OpportunityHand & Stone Massage and Facial Spa is seeking a highly motivated and organized Spa Associate - Front Desk to join our team in Hand & Stone - IL, MI, OH, WI. As a critical link in ensuring our customers' experience is outstanding, you will be responsible for meeting membership sales goals, providing excellent customer service, and upholding...
-
Front Desk Sales Representative
4 weeks ago
Strongsville, Ohio, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.You will also be responsible...
-
Front Desk Sales Associate
4 weeks ago
Strongsville, Ohio, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and results-driven Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities Drive...
-
Guest Service Representative
4 weeks ago
Strongsville, Ohio, United States Twin Tier Hospitality Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Best Western Plus Strongsville. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesHandle guest registration and room assignments,...
-
GCC Network Support Specialist
3 weeks ago
Strongsville, Ohio, United States Telsource Full timeGCC Service Desk Analyst Tier 2 Job DescriptionThe GCC Network Analyst performs critical roles and responsibilities, including restoration specialist and problem manager.Key Responsibilities:Investigate and diagnose incidents and outages within a defined span of control, not able to be diagnosed by tier 1.Resolve and recover from incidents and outages within...
-
SAP Procure to Pay Business Analyst
3 weeks ago
Strongsville, Ohio, United States Momentive Technologies Full timeAbout Momentive TechnologiesMomentive Technologies is a world leader in fused quartz and ceramic solutions, delivering purity that inspires progress. With a nearly 75-year legacy of innovation, our ultra-high-purity products help enable high-quality processing and production for a wide range of applications in the semiconductor, photovoltaic, lighting,...
-
Customer Service Representative
4 weeks ago
Strongsville, Ohio, United States VIO Med Spa Full timeAt VIO Med Spa, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling inquiries, and ensuring a positive experience for our guests.Key Responsibilities:Provide exceptional customer service and...
-
Customer Service Representative
3 weeks ago
Strongsville, Ohio, United States Foundation Software Full timeReceptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at Foundation Software. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and administrative support.Key Responsibilities:Answer and direct incoming calls, responding to client...
-
Patient Service Specialist
3 weeks ago
Strongsville, Ohio, United States Cleveland Clinic Full timeDeliver Exceptional Patient ExperiencesCleveland Clinic's Strongsville Family Health & Surgery Center is seeking a skilled Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service.Key Responsibilities:Provide a comprehensive, proactive, and...
-
Night Auditor
3 weeks ago
Strongsville, Ohio, United States Twin Tier Hospitality Full timeJob DetailsJob Location: Best Western Plus Strongsville - Strongsville, OHPosition Type: Full TimeJob Shift: Third/NightJob Category: Hospitality - HotelDescriptionPOSITION SUMMARYAudit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to...
-
IT Support Specialist
4 weeks ago
Strongsville, Ohio, United States Union Home Mortgage Full timeJob SummaryThe IT Service Desk Specialist is the primary contact for all external offices regarding technical support issues. This role provides technical assistance and support for requests and incidents focusing heavily upon computer systems, software, hardware (including mobile devices).Key Responsibilities Provides support through astute troubleshooting...
-
Practice Coordinator
4 weeks ago
Strongsville, Ohio, United States LifeStance Health Full timeAt LifeStance Health, we strive to provide exceptional patient care and support our clinicians in delivering high-quality services. As a Practice Coordinator, you will play a vital role in ensuring the smooth operation of our practice location.Key Responsibilities:Operational Excellence: Create a positive work environment, conduct schedule prep process, and...
-
Technical Project Coordinator
4 weeks ago
Strongsville, Ohio, United States Telsource Full timeThe Project Coordinator role at Telsource requires a collaborative and adaptable individual to support assigned Project Managers on multiple projects of varying size, complexity, and duration. Key responsibilities include providing project progression support, collaborating with sales and business operations, and assisting with project onboarding...
-
Data Modeler
4 weeks ago
Strongsville, Ohio, United States Tata Consultancy Services Full timeData Modeling ExpertiseWe are seeking a skilled Data Modeler to join our team at Tata Consultancy Services. As a Data Modeler, you will be responsible for designing and implementing data models that support long-term solutions.Key Responsibilities:Translate business needs into data models using ERWIN Modeling.Work with the Application Development team to...
-
Lifestyle Director
4 weeks ago
Strongsville, Ohio, United States CCMC Full timeJob Title: Lifestyle DirectorAre you a creative and strategic thinker who excels at creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same?We're CCMC, a community management company that's revolutionizing the industry by inspiring a resident-centric focus. Our core values of Integrity, Respect, Service, and...
-
Quality Assurance Specialist
4 weeks ago
Strongsville, Ohio, United States CCL Label Full timeJob HighlightsJob Title: Quality Assurance SpecialistJob Summary:The Quality Assurance Specialist is responsible for investigating and troubleshooting product and process-related issues while acting as a liaison between CCL and its external customers.Key Responsibilities:Investigate problems and develop disposition and corrective actions for recurring...
-
Service Desk Analyst I
2 months ago
Strongsville, United States Telsource Full timeThe Benefits of working with Acuative Acuative offers a comprehensive benefits program to all eligible employees. Full-time employees are eligible for benefits the first day following 45 days of employment. Comprehensive benefits plan including: Health, Dental, Vision Flexible spending, Dependent Care and Healthcare savings accounts with company...
-
Spa Associate Front Desk
3 weeks ago
Strongsville, United States Hand & Stone Corp Full timeBenefits: 401(k) Opportunity for advancement Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa,...
-
Front Desk Sales Associate
4 months ago
Strongsville, United States PCRK Group Full timePCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Strongsville, OH.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales.We're looking...
-
Front Desk Sales Associate
6 months ago
Strongsville, United States PCRK Group Full timePCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Strongsville, OH. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking...
-
Patient Service Specialist
2 months ago
Strongsville, United States Cleveland Clinic Full timeJoin Cleveland Clinic's Strongsville Family Health & Surgery Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care and a wide array of specialties providing patients with the world-class care Cleveland Clinic is known for. Here, you will work alongside passionate and...
-
Site IT Support
4 weeks ago
Strongsville, United States PPG Industries Full timeAs a Site IT Support (SIS) Analyst II you will provide daily technical support to employees for a range of hardware and software related systems. Respond to and diagnoses problems through discussion with users, which includes troubleshooting, fault rectification and problem escalation. Provide resolution of users' problems, queries or complaints. Help with...
-
Front Desk Receptionist
4 weeks ago
Strongsville, United States VIO Med Spa Full timeCompany DescriptionVIO Med Spa is an innovative leader in the medical spa industry. The brand is synonymous with results-driven health and beauty transformations. VIO Med Spa offers high quality products and services to its guests nationally, aiming to be the best in the industry when it comes to experience, service, products, and offering the latest...
-
Front Desk Receptionist
4 weeks ago
Strongsville, United States VIO Med Spa Full timeCompany Description VIO Med Spa is an innovative leader in the medical spa industry. The brand is synonymous with results-driven health and beauty transformations. VIO Med Spa offers high quality products and services to its guests nationally, aiming to be the best in the industry when it comes to experience, service, products, and offering the latest...
-
Guest Service Agent
6 months ago
Strongsville, United States Twin Tier Hospitality Full timeJob DetailsJob Location Best Western Plus Strongsville - Strongsville, OH Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night DescriptionPOSITION SUMMARY Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all...
-
Night Auditor
4 months ago
Strongsville, United States Twin Tier Hospitality Full timeJob DetailsJob Location Best Western Plus Strongsville - Strongsville, OH Position Type Full Time Job Shift Third/Night Job Category Hospitality - Hotel DescriptionPOSITION SUMMARY Audit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to...
-
Medical Provider Assistant
3 weeks ago
Strongsville, United States Options Medical Weight Loss Full timePosition Description:Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Options Medical Weight Loss is an award-winning medical weight loss clinic, providing unique and personalized plans for individuals across the country. With over 30 different medically supervised weight loss...
-
Medical Provider Assistant
3 weeks ago
Strongsville, United States Options Medical Weight Loss Full timePosition Description:Options Medical Weight Loss is an award-winning medical weight loss clinic, providing unique and personalized plans for individuals across the country. With over 30 different medically supervised weight loss programs, we are the premier choice for those looking to safely achieve their desired results. Our team of dedicated professionals...
-
State Tested Nursing Assistant
1 month ago
Strongsville, United States IntelyCare Full timeWant to take your nursing career to the next level as a State Tested Nursing Assistant (STNA) in Strongsville, earning as much as $36 per hour? Does setting your own schedule while earning benefits sound good to you? IntelyCare values work-life balance for our nurses, not just because it's the right thing to do, but because nurses with healthy, balanced...
-
State Tested Nursing Assistant
3 months ago
Strongsville, United States IntelyCare Full timeWant to take your nursing career to the next level as a State Tested Nursing Assistant (STNA) in Strongsville, earning as much as $36 per hour? Does setting your own schedule while earning benefits sound good to you? IntelyCare values work-life balance for our nurses, not just because it's the right thing to do, but because nurses with healthy, balanced...
-
State Tested Nursing Assistant
3 months ago
Strongsville, United States IntelyCare Full timeStart earning up to $36 an hour as a State Tested Nursing Assistant (STNA) in the Brunswick, OH area with a flexible schedule and the ability to choose when and where you work. At IntelyCare you also get to work as a W2 employee with the stability and benefits you deserve. This concept was developed by the nurses who founded our company and who understood...
-
State Tested Nursing Assistant
2 months ago
Strongsville, United States IntelyCare Full timeStart earning up to $36 an hour as a State Tested Nursing Assistant (STNA) in the Brunswick, OH area with a flexible schedule and the ability to choose when and where you work. At IntelyCare you also get to work as a W2 employee with the stability and benefits you deserve. This concept was developed by the nurses who founded our company and who understood...
-
State Tested Nursing Assistant
2 months ago
Strongsville, United States IntelyCare Full timeJob DescriptionStart earning up to $36 an hour as a State Tested Nursing Assistant (STNA) in the Brunswick, OH area with a flexible schedule and the ability to choose when and where you work. At IntelyCare you also get to work as a W2 employee with the stability and benefits you deserve. This concept was developed by the nurses who founded our company and...
-
State Tested Nursing Assistant
2 months ago
Strongsville, United States IntelyCare Full timeJob DescriptionWant to take your nursing career to the next level as a State Tested Nursing Assistant (STNA) in Strongsville, earning as much as $36 per hour? Does setting your own schedule while earning benefits sound good to you? IntelyCare values work-life balance for our nurses, not just because it's the right thing to do, but because nurses with...
-
State Tested Nursing Assistant
3 months ago
strongsville, United States IntelyCare Full timeWant to take your nursing career to the next level as a State Tested Nursing Assistant (STNA) in Strongsville, earning as much as $36 per hour? Does setting your own schedule while earning benefits sound good to you? IntelyCare values work-life balance for our nurses, not just because it's the right thing to do, but because nurses with healthy, balanced...
-
State Tested Nursing Assistant
2 months ago
strongsville, United States IntelyCare Full timeWant to take your nursing career to the next level as a State Tested Nursing Assistant (STNA) in Strongsville, earning as much as $36 per hour? Does setting your own schedule while earning benefits sound good to you? IntelyCare values work-life balance for our nurses, not just because it's the right thing to do, but because nurses with healthy, balanced...