Residential Support Specialist

6 days ago


Columbia, Missouri, United States Tailwind Group Inc Full time

At Tailwind Group Inc, we capitalize on real estate opportunities in acquisition, development, and management. Our team provides full-scope expertise to ensure lasting and sustainable environments.

Estimated Salary: $40,000 - $50,000 per year

We strive for a versatile, innovative, and market-leading workplace culture that supports the well-being of our residents and staff.

The Community Assistant is responsible for providing high-quality customer service and administrative support to our current and future residents.

Main Responsibilities:
  • Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
  • Participate and assist with marketing efforts, customer appreciation events, and other special events.
  • Respond to leasing inquiries from prospects by making appointments, conducting tours, and completing follow-ups.
  • Assist with unit turnover and execute move-in/move-out procedures.
  • Complete administrative tasks and duties, including accurate file documentation and fee collection.
  • Seek feedback from residents and communicate it with the team.
Requirements:
  • Possess strong administrative, organizational, and communication skills.
  • Demonstrate a high level of integrity and professionalism.
  • Be a self-motivated individual who excels at working in a team environment.
  • Ability to have a positive and innovative approach to problem-solving.
  • Proficiency in Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.

To learn more about our mission and values, visit our website.



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