Store Security Specialist

3 days ago


Springfield, Massachusetts, United States Burlington Stores Full time
Job Overview
Burlington Stores is seeking a highly motivated and detail-oriented Store Associate to join our team. This role will play a critical part in maintaining a secure shopping environment for our customers. If you have a passion for providing exceptional customer service, are committed to upholding the highest standards of safety and security, and possess strong communication skills, we encourage you to apply.

About the Role
This position is responsible for monitoring the entrance of the store, preventing theft, and ensuring a positive experience for our customers. You will be working closely with our management team to identify and report any suspicious activity or incidents. As a Store Associate, you will also engage with customers and colleagues, promoting a sense of control and security throughout the store. Your confidence, positive attitude, and expertise in shortage reduction programs will positively influence behaviors and allow you to effectively build trust and respect amongst customers and associates.

Responsibilities
Key responsibilities include:
  • Maintaining a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
  • Standing positioned at the front of the store, remaining vigilant and aware of your surroundings.
  • Greeting every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
  • Creating a secure environment and reducing opportunities for theft.

Requirements
To succeed in this role, you must possess the following skills and qualifications:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
  • Understand the role you play in keeping your store and assets safe and secure.

What We Offer
In return for your hard work and dedication, we offer a competitive wage of $15 per hour, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
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