Retail Loss Prevention Officer

5 days ago


Springfield, Massachusetts, United States Burlington Stores Full time
Job Description
Burlington Stores is looking for a dedicated and detail-oriented Store Associate to fill the role of Shortage Control Associate. This position is responsible for creating a secure shopping environment, preventing theft, and ensuring a positive experience for our customers. If you have a strong background in customer service, excellent communication skills, and a passion for maintaining a high level of safety and security, we encourage you to apply.

About the Role
The successful candidate will be responsible for monitoring the entrance of the store, identifying and reporting any suspicious activity or incidents, and engaging with customers and colleagues to promote a sense of control and security. As a Store Associate, you will work closely with our management team to maintain a high level of safety and security standards. Your expertise in shortage reduction programs and commitment to excellence will make you a valuable asset to our team.

Key Responsibilities
Key responsibilities include:
  • Maintaining a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
  • Standing positioned at the front of the store, remaining vigilant and aware of your surroundings.
  • Greeting every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
  • Creating a secure environment and reducing opportunities for theft.

Requirements
To succeed in this role, you must possess the following skills and qualifications:
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
  • Understand the role you play in keeping your store and assets safe and secure.

Salary
The estimated salary for this role is between $30,000 - $40,000 per year, depending on experience.

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