Valet Attendant

4 days ago


Portland, Oregon, United States Towne Park Full time
About Towne Park

Towne Park is a leading hospitality services company that provides exceptional experiences for patients, visitors, and guests. We are committed to creating smiles and making a positive impact in the communities we serve.

Job Summary

The Guest Service Associate is a key member of our team, responsible for providing exceptional hospitality services to guests in an attentive, friendly, and efficient manner. This role involves parking and retrieving guest vehicles, assisting with luggage, and providing information and directions to guests.

Key Responsibilities
  • Maintain a pleasant and professional demeanor with all guests, co-workers, and clients.
  • Use salutation of the day and welcome guests to the location.
  • Park and retrieve vehicles while driving slowly and cautiously.
  • Assist guests with directions, taxis, reservations, and other inquiries.
  • Deliver messages, items, and/or guest amenities as requested.
  • Shuttle guests to approved locations.
  • Explain parking rates and retrieval procedures to guests upon arrival.
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys.
Requirements
  • High school diploma or general education degree (GED)
  • A valid driver's license and clean driving record
  • Must be at least 18 years of age and be able to pass a criminal background and drug screen
  • One (1) month related experience and/or training; OR equivalent combination of education and experience
Working Conditions and Physical Demands

The Guest Service Associate will work outdoors for extended periods of time, including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.


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