ServiceNow Technical Lead

5 days ago


Princeton, New Jersey, United States Bristol-Myers Squibb Company Full time

Transforming Lives Through Science

Bristol Myers Squibb is a company that is committed to transforming patients' lives through science. We're looking for a talented individual to join our team as a Sr. Manager, ServiceNow. This role will play a key part in designing and maintaining our ServiceNow platform, ensuring that it runs smoothly and efficiently.

Responsibilities

  • Collaborate with stakeholders and IT teams to understand requirements and implement solutions that enrich the platform and enhance the user experience.
  • Design solutions on the ServiceNow platform using various tools and features.
  • Support and identify opportunities for continuous improvement.
  • Adopt a broad, enterprise-wide view and understanding of strategy, processes, and capabilities.
  • Communicate status updates to stakeholders and manage expectations.
  • Conduct User Acceptance Testing (UAT) to ensure requirements are met.

Requirements

  • Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
  • 6+ years of ServiceNow experience.
  • Broad exposure to ServiceNow modules (ITSM, ITAM, ITOM, IRM (GRC/TPRM), HRSD).
  • Proficiency in ServiceNow platform capabilities, including Service Catalog, Flow Designer, Workflow Editor, Scripting, and Integration Hub.

Why Join Us?

Bristol Myers Squibb is a company that is committed to making a difference in patients' lives. We offer a collaborative and dynamic work environment, with opportunities for growth and development. If you're passionate about technology and want to join a team that is dedicated to transforming lives through science, apply now for the Sr. Manager, ServiceNow role.


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