Sr. Technical Architect, ServiceNow Platform

2 days ago

Princeton, New Jersey, United States Bristol Myers Squibb Full time

Transforming Lives through Science

Bristol Myers Squibb is at the forefront of transforming the way medicine is made and delivered by harnessing the power of technology. We are seeking a highly skilled and experienced ServiceNow Technical Architect to join our team and contribute to this vision.

Key Responsibilities:

  • Design, develop, and maintain the ServiceNow technical architecture of the ServiceNow platform.
  • Collaborate with stakeholders, business analysts, and IT teams to understand requirements and implement solutions that enrich the platform and enhance the user experience.
  • Implement and communicate best practice principals for Architecture & Integration, ensuring they are well documented and followed by developers, administrators, and 3rd party vendors.
  • Work closely with cross-functional teams to deliver ServiceNow solutions.
  • Support ServiceNow Architecture and lifecycle management for new and existing ServiceNow Integrations.
  • Collaborate with product owners and stakeholders to ensure requirements are clearly understood and backlog items are prioritized.
  • Demonstrate a flexible and adaptive approach to accommodate changing requirements.
  • Ensure clear communication and transparency within the team and stakeholders.

Qualifications & Experience:

  • Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
  • 5+ years of experience in ServiceNow development and implementation with an architectural focus.
  • Broad exposure to ServiceNow modules (ITSM, ITAM, ITOM, IRM (GRC/TPRM), HRSD).
  • Proficiency in ServiceNow platform functionalities, including Service Catalog, Flow Designer, Workflow Editor, Scripting, and Integration Hub.
  • Strong analytical and problem-solving skills to troubleshoot and resolve technical issues.
  • Excellent communication and collaboration abilities to work effectively with cross-functional teams.
  • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.

Uniquely Interesting Work, Life-changing Careers

BMS is a company that is dedicated to transforming lives through science. We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of technology. We are seeking a highly skilled and experienced ServiceNow Technical Architect to join our team and contribute to this vision.

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