Unlock Career Advancement as a Senior Business Development Manager
6 days ago
The Flying Locksmiths Los Angeles is seeking an experienced Operations Manager to lead our team and drive business growth.
SalaryCompetitive salary range: $80,000 - $110,000 per year, depending on experience.
Job DescriptionThe Operations Manager will be responsible for ensuring maximum productivity, controlling expenses, and shrinkage, while maintaining compliance with company procedures. This role requires effective leadership and communication skills to foster a positive environment that develops and engages the team, generates sales, and exceeds customer expectations.
Key Responsibilities:- Oversee the professional growth and development of all individuals within the office and in the field.
- Work in the field as required, visiting commercial accounts, and ensuring accounts are serviced and deliveries are made as promised.
- Recruit, hire, and train a team of highly qualified Service Technicians, motivating them to provide excellent customer service.
- Enhance productivity levels, market products to enhance sales and profits, and assist commercial accounts with selecting merchandise.
- Maintain a safe working environment, adhering to company policies and loss prevention procedures.
- Process returns, reconcile accounts, and communicate FlyLock Technicians' issues and concerns to the owner in a timely and confidential manner.
To succeed in this role, you will need:
- A minimum of 10 years of experience in access control locksmith, security solutions, or other skilled trades.
- Strong leadership and communication skills, with the ability to manage multiple functions simultaneously.
- Good written and verbal communication skills, with a focus on relationship-building with diverse populations.
- Able to work with minimal supervision, both individually and as part of a team.
- Basic computer proficiency, including Microsoft Word, Excel, and Outlook.
- A working knowledge of CRM systems such as SalesForce.
We offer a comprehensive benefits package, including:
- Competitive wages
- Tools provided
- Uniforms provided
- Company vehicle
- Paid training
- Flexibility
- Career advancement opportunities
- Growing industry
- Bonus based on performance
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