Shift Supervisor

5 days ago


Knoxville, Tennessee, United States IHOP Full time
Job Overview

We are seeking a highly motivated and experienced Shift Supervisor to join our team at IHOP. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our restaurant during your shift.

Key Responsibilities
  • Shift Management: Run shifts alongside or in the absence of our Assistant Manager and General Manager, ensuring that all tasks are completed efficiently and effectively.
  • Team Supervision: Assign responsibilities to each Team Member and supervise their performance, providing guidance and support as needed.
  • Training and Development: Assist with the training of new Team Members and refresher training for current Team Members, ensuring that they have the skills and knowledge required to excel in their roles.
  • Quality Control: Enforce our quality standards and help resolve any customer complaints, ensuring that our guests receive the highest level of service.
  • Inventory Management: Check for the correct quantity and quality of deliveries, and review daily sales reports and receipts to ensure accuracy.
Requirements
  • Experience: Previous experience in the food service industry, with a proven track record of leadership and supervision.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and inspire Team Members to achieve their best.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with Team Members, guests, and management.
What We Offer
  • Competitive Salary: A competitive salary of $15 per hour, with opportunities for advancement and growth.
  • Benefits: A range of benefits, including paid vacation, monthly bonus opportunities, health insurance, dental insurance, vision insurance, and more.

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