Patient Access Specialist II

6 days ago


Arlington Heights, Illinois, United States NorthShore University HealthSystem Full time

Patient Access Specialist II

Job Summary:

We are seeking a highly skilled Patient Access Specialist II to join our team at NorthShore University HealthSystem. As a key member of our Access Services team, you will be responsible for interacting with patients and/or their representatives to perform patient access registration and pre-registration intake and/or direct scheduling.

Key Responsibilities:

  • Perform patient access registration and pre-registration intake and/or direct scheduling
  • Screen physician's orders and pre-registration data for changes and compliance with payer requirements for medical necessity and pre-certification
  • Review and complete changes to third party eligibility and benefits verification
  • Enter and/or update all required data in multiple hospital computer systems to activate accounts and notify clinical department of patient arrival

Requirements:

  • High School Diploma or Equivalent
  • Minimum of 1 year experience in healthcare patient access department or hospital required
  • Minimal of 2 years of Customer service work experience required
  • Epic Registration and/or Scheduling experience preferred

What We Offer:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options, including Domestic Partner Coverage
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


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