State Social Media Operations Manager
2 days ago
Courier Newsroom, Inc. is seeking a seasoned Deputy Director of State Social Media to lead our state-based social media team. As a key member of our operations team, you will oversee the day-to-day management of our social media presence, providing guidance and mentorship to our social media managers.
The ideal candidate has 3-5 years of experience managing social media teams, with a proven track record of leading and mentoring distributed teams. You will work closely with our Vice President of Social Media to execute broader strategies, manage daily workflows, and ensure the success of our social media teams in achieving company goals.
About Courier Newsroom:
We empower people and communities to connect with the news, opportunities, and issues impacting their lives. Our mission is to strengthen local news and increase civic participation across the country. As a member of our team, you will have the opportunity to make a meaningful impact on our mission.
Key Responsibilities:
• Team Management & Mentorship: Lead and mentor a team of state social media managers, providing daily support and guidance to ensure their personal and professional growth.
• Day-to-Day Operations: Oversee the day-to-day execution of social media activities across state newsrooms, ensuring alignment with company goals and timelines.
• Problem Solving & Support: Act as the go-to person for troubleshooting challenges that arise in the social media teams daily work, providing quick solutions and helping manage any issues that may impede their progress.
• Content Oversight: Ensure that content produced by state social media managers meets Couriers editorial standards and aligns with each platforms best practices.
• Collaborative Leadership: Serve as a liaison between the social media team and other departments, ensuring effective communication and that the team has everything they need to succeed.
• Empathy & Encouragement: Cultivate a supportive and inclusive team environment, encouraging open communication, collaboration, and continuous improvement.
• Training & Development: Provide ongoing training and coaching to help social media managers refine their skills and stay up-to-date with the latest trends, tools, and platform changes.
• Tracking Progress & Reporting: Ensure timely and accurate reporting on social media performance, helping managers set goals, track progress, and adjust tactics to meet their objectives.
Requirements:
• 3-5 years of experience managing social media teams for a news outlet, nonprofit, or advocacy organization.
• Demonstrated experience leading and mentoring a team with a collaborative and empathetic approach.
• Strong organizational skills, with the ability to manage multiple projects and deadlines while providing day-to-day support to a distributed team.
• Experience in social media content creation and familiarity with platform-specific best practices.
• Excellent communication skills, with the ability to provide clear and constructive feedback.
• Passion for coaching and supporting the development of team members in a fast-paced environment.
• Ability to adapt to evolving challenges, troubleshoot problems, and stay calm under pressure.
Salary: $70,000-$80,000 per year.
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