Resident Billing Specialist: Insurance and Financial Expert

4 days ago


Wyncote, Pennsylvania, United States Phoebe Ministries Full time
Job Title: Resident Billing Specialist

We are seeking a highly skilled Resident Billing Specialist to join our team at Phoebe Ministries.

About the Role:

  • This is a full-time position that requires strong communication and customer service skills, with a focus on insurance and financial expertise.
  • You will engage with residents and families to educate them on insurance coverage and potential costs, ensuring they understand their financial obligations.
  • Your primary responsibility will be to reconcile daily census for all CCRC residents and verify their insurance coverage, guaranteeing accurate billing and revenue management.
  • You will generate monthly bills for all CCRC residents and manage private pay and miscellaneous cash receipts, maintaining precise records and adhering to industry regulations.
  • Another key aspect of this role is completing financial assessments on current CCRC residents to determine future financial challenges, enabling us to provide proactive support and services.
  • Additionally, you will manage Private Pay Collections and Accounts Receivable, ensuring timely and efficient processing of payments and claims.
  • In this critical position, you will deliver exceptional customer service, fostering strong relationships with residents, families, and colleagues.

Requirements:

  • A High School Diploma or equivalent is required, along with a minimum of one year of experience in a related field, although this is not necessarily a requirement.
  • Excellent reading, writing, grammar, and mathematical skills are essential, as well as above-average word processing and data entry abilities.
  • You should possess a working knowledge of SNF resident registration, billing, accounts receivable, cash management, industry regulations, business office operations, insurance benefits, and refund processing.

Benefits:

  • We offer a generous Paid Annual Leave Time package, allowing you to recharge and pursue your personal interests.
  • Tuition Reimbursement is available to support your professional development and education goals.
  • Service Awards & Recognition Gift Cards demonstrate our appreciation for your hard work and dedication.
  • Employee Recognition Events celebrate your achievements and contributions to our mission.

About Us:

We show our appreciation for employees' contributions to our mission of enriching seniors' lives at Phoebe Wyncote, which has a beautiful and updated campus and high standards of excellence for employees. We value diversity and inclusivity, and we strive to create a welcoming environment for everyone.

Salary: $55,000 - $65,000 per year (dependent on experience)



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