Resident Billing and Collections Specialist

7 days ago


Wyncote, Pennsylvania, United States Phoebe Ministries Full time
Job Description

Resident Billing & Collections Specialist II

At Phoebe Ministries, we are seeking a highly skilled Resident Billing & Collections Specialist II to join our long-term care facility in Wyncote, PA.

We show our employees our appreciation for their contribution towards carrying out our mission of enriching the lives of seniors. Phoebe Wyncote has a beautiful, updated campus and high standards of excellence for all our employees.

Phoebe offers great PERKS and BENEFITS:

  • Generous Paid Annual Leave Time PLUS the ability to sell back unused time twice a year
  • Full Benefit Package, including Health, Dental, Vision and Life Insurance
  • Tuition Reimbursement
  • Service Awards & Recognition Gift Cards
  • Employee Recognition Events

The Resident Billing & Collections Specialist II (RBCS) will engage with residents and families during their stay to educate them regarding insurance coverage and potential resident costs. The RBCS reconciles the daily census for all CCRC residents and verifies insurance coverage. Generates monthly bills for all CCRC residents and manages private pay and miscellaneous cash receipts. Completes financial assessments on current CCRC residents to determine future financial challenges.

Key Responsibilities:

  • Engage with residents and families to educate them on insurance coverage and potential resident costs
  • Reconcile daily census for all CCRC residents and verify insurance coverage
  • Generate monthly bills for all CCRC residents and manage private pay and miscellaneous cash receipts
  • Complete financial assessments on current CCRC residents to determine future financial challenges

Requirements:

  • High School Diploma
  • Minimum one (1) year experience desired, but not necessary
  • Proficient reading, writing, grammar, and mathematical skills; above average word processing/data entry skills
  • Working knowledge of SNF resident registration, billing, accounts receivable, cash management, industry regulations, business office operations, insurance benefits and refund processing

Candidates who excel are those who can thrive in a positive and respectful Customer Driven Culture while embodying the organization's Faith in Action Mission, Vision, and Values.

Phoebe is an equal opportunity employer.

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