Employment Specialist 2

2 weeks ago


Hermiston, United States State of Oregon Full time
Job Summary:

We are seeking a highly motivated and customer-focused Employment Specialist 2 to join our team at the State of Oregon. As a key member of our workforce development team, you will provide high-quality services to individual Oregonians and employers seeking assistance from WorkSource Oregon (WSO).

Responsibilities include:

  • Providing customized one-on-one conversations to customers, reviewing and assisting with registration, and gathering necessary information to determine customer needs.
  • Referring customers to community resources and supportive service agencies for needed services and/or technical assistance.
  • Interviewing job seekers, determining their transferable skills, interests, and employment goals, and identifying barriers to successful job search and exploring possible solutions.
  • Assisting with application processes, documentation, and effective interviewing techniques.
  • Maintaining familiarity with local employment needs to provide relevant job search support and assistance to job seekers.
  • Making work-based opportunities available to customers in accordance with local area plans and investment strategies.

Requirements include:

  • Two years of experience providing customer service, including requesting and reviewing information, documentation, and deciding an action based on the information.
  • Examples of qualifying experience include eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry experience.
  • Two years of education or experience, with 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business, or Public Administration, Communication, or related field substituting for one year of experience.

We offer a rewarding work environment that balances productivity with enjoyment and encourages learning and mentoring. Our team is passionate about public service and committed to exceeding customer expectations.

Benefits include work/life balance, 11 paid holidays a year, and eligibility for the Public Service Loan Forgiveness (PSLF) program.



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